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I have been emailing the company now for 3 days. how am i supposed to return in 7 days. if you dont answer back how am i supposed to return it .

asked by Silvana S. on 9/18/19

2 Answers
Dear customer,

Thank you for your feedback.

We are sorry to hear that you are not happy with the shopping experience with us. To help solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? You can reply here directly.

Thank you for your cooperation in advance. Hope to hear from you soon.
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The order number is 3779757135. I emailed you the day i received the dress. Which was 9/18. You just wrote back to me on 9/20. You have 7 day return policy. Not to mention you are out of the united states. I would like to return dress its to small. I need a email address to return to and a RMA number. I fear that you will not get back to me in time or I will send dress back and you will tell me its out of the 7 day window. Today is 9/25. I tried to email this company 3x with no response. I would like to know if I can still return it for a full refund or credit. This is all being monitored by The united states federal company. So I recommend that you respond quickly. Thank you. Silvana
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