Hi i ordered a dress from the jjshouse and it came in a different color. I cant reach the customer service bcuz the phone number that they have says it isn't a working phone and they're not answering the email. My time is running out for the return policy. What should i do?

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Hi i ordered a dress from the jjshouse and it came in a different color. I cant reach the customer service bcuz the phone number that they have says it isn't a working phone and they're not answering the email. My time is running out for the return policy. What should i do?

asked by Yana A. on 2/3/16

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JJ's House R. [JJ's House Rep] · Answer 1 · 2016-02-13T11:42Z

JJ's House R. [JJ's House Rep]

on 2/13/16

Can you please tell us the order number? You can send it to service@jjshouse.com and we will help you.

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dordy h. · Answer 2 · 2019-09-14T08:19Z

dordy h.

on 9/14/19

Don't bother. I have communicated with customer service numerous times, and they will not allow me to return a dress that is too short and shipped late after a wedding I was supposed to wear it to.

This company is a fraud. The only thing you can do is give them a bad review on here and on their website.

Best of luck!

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JJ's House Questions & Answers

Hi i ordered a dress from the jjshouse and it came in a different color. I cant reach the customer service bcuz the phone number that they have says it isn't a working phone and they're not answering the email. My time is running out for the return policy. What should i do?

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