Jewlr Questions & Answers

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Here’s what consumers have asked with answers from Jewlr staff and previous consumers.

57 questions answered

12% answered in 1 day

Question:

Can any one tell me if qp it's a foreign company? Can any one tell me if qp it's a foreign company?

Answer:

Hi Eli v. We are a Canadian company and manufacture in Canada and the US. Hope that answers your question.

By Mike G., over a year old

Question:

Looking at this ring & reading reviews stating how paper thin your rings are. can you tell me how thick this ring would be? mens cobalt & carbon fiber Looking at this ring & reading reviews stating how paper thin your rings are. can you tell me how thick this ring would be? mens cobalt & carbon fiber

Answer:

Hi Donna W. On the product page, in the details we offer that information for most of our rings. I believe the product code of the one you are looking at is JWMC0101. This ring is 7mm. Thanks for shopping Jewlr.

By Mike G., over a year old

Question:

Why do you bother sending a "free gift" looks nothing like what is actually received. i wouldnt hang it on my dogs neck. Why do you bother sending a "free gift" looks nothing like what is actually received. i wouldnt hang it on my dogs neck.

Answer:

Hi Kathy We are sorry you are not pleased with the free gift. Thank you for your feedback.

By Mike G., over a year old

Question:

Why is your customer service so bad? how do you have nerve to charge 10 back for shipping when your product is cheap and sent busted? Why is your customer service so bad? how do you have nerve to charge 10 back for shipping when your product is cheap and sent busted?

Answer:

Hi Kathy - Please provide your order number so we can better answer your question. We'd like to help and want to know what product you are referring to and investigate for you. Thank you

By Mike G., over a year old

Question:

How ling does it take to get your ring resized ? How ling does it take to get your ring resized ?

Answer:

Hi Laura It really depends on how busy we are when you send your ring in for resizing. Please contact customerservice@jewlr.com to get a more precise answer. Please provide your order number with your query. Thanks for shopping Jewlr.

By Mike G., over a year old

Question:

I know the rings are stainless but do i have to worry about the rose gold or yellow gold wearing off? I know the rings are stainless but do i have to worry about the rose gold or yellow gold wearing off?

Answer:

Hi Jackie M. The majority of our rings can be purchased in silver or gold. It is solid gold (not plated) so the gold will never wear off. I'm not sure what you are referring to in regards to stainless rings. We don't have stainless steel rings but we do have some men's tungsten ring. I hope that helps. If you have other questions, please don't hesitate to contact customerservice@jewrl.com or call us at 1-866-610-8482. Thanks for shopping Jewlr.

By Mike G., over a year old

Question:

Can you provide a discount on the solitaire diamond rings? Can you provide a discount on the solitaire diamond rings?

Answer:

Hi Ahsin A. Please contact customerservice@jewlr.com. They will need the style code of the ring you are looking at to be able to answer your question. Thank you for shopping Jewlr.

By Mike G., over a year old

Question:

Is this real gold or is it dipped? Is this real gold or is it dipped?

Answer:

Hi Yami Y. Our items are solid gold. Thanks for shopping Jewlr

By Mike G., over a year old

Question:

Hello, i want to place an order but i am not sure if the gold is real and if it will loose its color? help Hello, i want to place an order but i am not sure if the gold is real and if it will loose its color? help

Answer:

HI Maikol. Thanks for your interest in our jewellery. Yes -- all our rings can be made in either 10k or 14K gold. We even have some at 18K gold. The items are solid in the metal of your choice. If you have further questions, please don't hesitate to contact us at customerservice@jewlr.com or we can be reached by phone at 1-866-610-8482.

By Mike G., over a year old

Question:

I want to return a ring but no plastic tag. can i still return it? its brand new, just bought it, have the box & everything but the plastic tag I want to return a ring but no plastic tag. can i still return it? its brand new, just bought it, have the box & everything but the plastic tag

Answer:

Hi Crystal G. Please contact customerservice@jewlr.com and they can help you.

By Mike G., over a year old

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Typical questions asked:

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Jewlr Questions & Answers

Can any one tell me if qp it's a foreign company? Can any one tell me if qp it's a foreign company?

Why do you bother sending a "free gift" looks nothing like what is actually received. i wouldnt hang it on my dogs neck. Why do you bother sending a "free gift" looks nothing like what is actually received. i wouldnt hang it on my dogs neck.

Why is your customer service so bad? how do you have nerve to charge 10 back for shipping when your product is cheap and sent busted? Why is your customer service so bad? how do you have nerve to charge 10 back for shipping when your product is cheap and sent busted?

How ling does it take to get your ring resized ? How ling does it take to get your ring resized ?

I know the rings are stainless but do i have to worry about the rose gold or yellow gold wearing off? I know the rings are stainless but do i have to worry about the rose gold or yellow gold wearing off?

Can you provide a discount on the solitaire diamond rings? Can you provide a discount on the solitaire diamond rings?

Is this real gold or is it dipped? Is this real gold or is it dipped?

Hello, i want to place an order but i am not sure if the gold is real and if it will loose its color? help Hello, i want to place an order but i am not sure if the gold is real and if it will loose its color? help

I want to return a ring but no plastic tag. can i still return it? its brand new, just bought it, have the box & everything but the plastic tag I want to return a ring but no plastic tag. can i still return it? its brand new, just bought it, have the box & everything but the plastic tag

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