Jeulia Questions & Answers

6,626 reviews

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Here’s what consumers have asked with answers from Jeulia staff and previous consumers.

146 questions answered

11% answered in 1 day

Question:

I ordered a ring and i didnt get an order number I ordered a ring and i didnt get an order number

Answer:

You may need to check your email box including spam to find the details about the order.

By Waraporn S. over a year old

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Question:

Will this jewerly tarnish? Will this jewerly tarnish?

Answer:

YES-ABSOLUTELY it will tarnish, and very quickly- do not buy this product. Find another store. My 190.00 ring tarnished and broke in several places.

By Laura R. over a year old

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Question:

I purchased a rind today, i am from south aftrica when will i get it? I purchased a rind today, i am from south aftrica when will i get it?

Answer:

Hi Shelia, Thank you so much for your support on Jeulia Jewelry! May I have the order number or the name on the shipping address please? So I can find your order and assist you better.

By Jeulia J., Affordable Designer Rings for Lovers. over a year old

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Question:

How long does it take for jeulia orders to ship? How long does it take for jeulia orders to ship?

Answer:

Mine took about a month to receive. But we opted for the free shipping.

By Lucy T. over a year old

Question:

I am very nervous about my recent purchase after i read many bad reviews. i tried to call your customer service number and it doesn't even ring. is there a number for customer service?

Answer:

A: Hi, Tammy. Sorry to make you worried. Here is our phone number: 1-800-315-2361 or email us:service@jeulia.com. Also could you offer us your order number? We can check it for you.

By Jeulia J., Affordable Designer Rings for Lovers. over a year old

Question:

Where is my order and why hasn't it shipped yet? 100101549

Answer:

Hi Dear We're sorry for the delay. Your order has been shipped out via USPS, please check your email for the tracking No. Best Jeulia

By Jeulia J., Affordable Designer Rings for Lovers. over a year old

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Jeulia Questions & Answers

I ordered a ring and i didnt get an order number I ordered a ring and i didnt get an order number

Will this jewerly tarnish? Will this jewerly tarnish?

I purchased a rind today, i am from south aftrica when will i get it? I purchased a rind today, i am from south aftrica when will i get it?

How long does it take for jeulia orders to ship? How long does it take for jeulia orders to ship?

Where is my order and why hasn't it shipped yet? 100101549 Where is my order and why hasn't it shipped yet? 100101549

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Where is my order and why hasn't it shipped yet? 100101549