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on 4/4/15New parts, Just takes 1/2 a year to get your stuff if your patient enough.
New parts... they manufacture nothing. Just a distributor, reseller of other people's goods. Returning the inferior goods you receive is definitely an issue as you can see by the numerous complaints. They are cheap because they sell the lowest quality parts on the market. Save yourself the experience and purchase elsewhere.
They sell new parts but make it really difficult to return anything. The pic may not be the actual item. I used this company back in the 70's but they have gotten progressively worse with customer service. I would find another company for your auto parts.