JapanCrate Questions & Answers

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Here’s what consumers have asked with answers from JapanCrate staff and previous consumers.

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Question:

How easy is it to get a hold of customer service at japancrate?

Answer:

We apologize for the delay in responding to you. Our customer service team is working hard to answer all inquiries as quickly as possible. We understand your frustration, and we are doing our best to improve our customer service experience. Please don't hesitate to reach out if you need any assistance or have any questions in the future. If you need more help, feel free to email us at info@japancrate.com. Thank you for your patience and understanding!

By Rodney M.,
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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