iYogi Questions & Answers

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Here’s what consumers have asked with answers from iYogi staff and previous consumers.

15 questions answered
13% answered in 1 day
Question:

I'm very concerned because the iyogi telephone no is now non-allocated - i tried both nos that i had; 08006350768 and 08006359644. i have paid them upfront for another 2 years. have they gone out of business? how do i go about trying to get my money back i have a new computer, so now do not have their icons. i rang them a month ago, and spoke to them then. i could have a mcafee instead.

Answer:

Hi Madelaine, the iYogi TFNs for United Kingdom were changed. We are sorry to know that you were not aware about the new Toll-Free-Numbers and we apologize for the inconvenience. You can now call us at 800-016-3688 (Tech Support) and 800-904-7765 (Customer Service). Regards

By Chitralekha S., Manager - Active Response Team
Question:

My windows vista computer gives me a no operating system on startup

Answer:

Hi Robert, this could happen if the computer is not able to detect the hard drive where the operating system, Windows Vista in this case is installed. However the specific error message would help us to diagnose the issue appropriately. We suggest you to give us a call at 1800-237-3901 so that our technicians can help you with this concern.

By Chitralekha S., Manager - Active Response Team
Question:

Hi just want to confirm that is iyogi is the right place to join on development as iyogi firing the development department employee.

Answer:

Hi Hema, not very clear about your question. Have you received a job offer from iYogi? Recommend you speak with the HR person who has made you the job offer and get clarity on your question. IYogi is a great place to work, I've been with them for over five years.

By Chitralekha S., Manager - Active Response Team
Question:

How much does it cost to have a tech check out the computer?

Answer:

Hi, if you call our toll free number then diagnosis via remote access is free of charge. You can speak tot eh technician and decide whether you want to authorize the remote access or not. Regards.

By Chitralekha S., Manager - Active Response Team
Question:

I have iyogi software on my desktop. my subscription material tells me that i can have this same software on my laptop. how do i do that?

Answer:

Hi Cindy, give us a call at 1-800-237-3901 and we will help you set it up. Apologies for the delay in responding to your question.

By Chitralekha S., Manager - Active Response Team

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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