Ivory Ella
Questions & Answers
This was our first purchase and we need a larger size. I went through the return portal but I am still being charged shipping????
Asked by sandra W. on 1/18/2018
1 Answer
Ivory E.3/22/2018
We pay for the prepaid return shipping label but customers are responsible for the shipping charge on all new orders placed. We apologize for any inconvenience.
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