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iTech Deals Questions & Answers

802 reviews
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Here’s what consumers have asked with answers from iTech Deals staff and previous consumers.

30 questions answered
17% answered in 1 day
Question:

I have a purchase that has not been shipped. can you help me with this?

Answer:

I'm in the same boat. Cancel the payment. You'll not receive the item but you'll not waste money.

By Cris V.
Question:

I returned a package over eleven(11) days now, when will i get my refund

Answer:

Please send your order # with the tracking link of your return to our dedicated customer service team support@itechdeals.com and they will assist you accordingly

By Mike D.,
Question:

Answer:

Hopefully, the Lord can help. You cannot speak directly with anyone on the phone at iTechDeals.com. Will take a long time to get thru the steps necessary for a replacement, in my opinion. Shipping needs a good amount of upgrading.

By Alan M.
Question:

I ordered a cable two weeks back. got email that item was shipped with order #101708291 but did not received the tracking number and or the item yet.

Answer:

Your order was shipped regular mail if you do not receive it in the next couple of days please contact out=r customer service team and they will gladly assist you https://www.itechdeals.com/contacts

By Mike D.,
Question:

Hi i would like to track my shipping?

Answer:

Please contact our customer service department with your order # and they will gladly assist you in tracking your order. https://www.itechdeals.com/contacts

By Mike D.,
Question:

I order a ipad3 from ur website, i finally got it but when i charge it up its asking for a password, i dont have one and it seem i am blocked out

Answer:

Please contact our customer service department and they will gladly assist you in returning the product. https://www.itechdeals.com/contacts

By Mike D.,
Question:

Hi i ordered a product from itechceals and i did not received yet. order nu 101581253

Answer:

Your order is enroute and the estimated delivery time is dec 6 https://webtrack.dhlglobalmail.com/?trackingnumber=9374869903502411676660

By Mike D.,
Question:

Hi.just have a question that the products in itechdeals are not refurbished right? i am planning to buy ipad

Answer:

Some items from itechdeals are refurbished and we write clearly in the 'what's in a box section' the exact state of the item

By Mike D.,
Question:

Answer:

They are in various conditions - anywhere from very good condition to minor dents and scratches. The older devices show signs of age

By Mike D.,
Question:

I bought a product but have not received any confirmation email or a tracking number. can you please help me confirm my purchase?

Answer:

Please be in contact with our customer service department https://www.itechdeals.com/contacts and they will gladly assist you.

By Mike D.,

Can’t see your question? Ask to get answers from the iTech Deals staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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