ipsy
Questions & Answers
I was charged on July 21 and I never received my first glam bag. Why? It is very frustrating.
Asked by Marcia B. on 8/5/2017
1 Answer
Jennifer R.9/16/2017
You won't get the bag for the month you subscribe (July) - your first bag should be the August bag. Eventually, they start charging on the first, I think.
The date the bags come isn't set. My first came about the 11th of September. Some people get their bags far later in the month - especially if they requested a specific sample.
The date the bags come isn't set. My first came about the 11th of September. Some people get their bags far later in the month - especially if they requested a specific sample.
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