asked by
on 5/12/16Hey Valerie. It is not possible to remove an iCloud Lock from a LOST/STOLEN/ERASED iPhone, only the original owner can do that. Now, if you want to contact the original owner, our iCloud Contact Information service, will find the Apple ID (E-mail), Name, Phone-number and other contact information of the original owner, so you can reach him/her out and inform him/her that you found his/her iPhone! Just pick the "Yes, I cannot deactivate the iCloud" option, and you will be proposed the iCloud Contact Information Service - https://www.iphoneunlock.zone/request-iphone-unlock/