Indigo Pet Co
Questions & Answers
They charged me for products bought and did NOT shipped them. I have no phone number to call. The payment came out of my bank and it's just sitting
Asked by no n. on 9/12/2022
1 Answer
Erika l.1/17/2025
We sincerely apologize for the frustration and inconvenience you've experienced with your order. It's completely unacceptable that your payment was processed, and you haven't received your items or any updates.
Please reach out to us directly at contact@indigopetco.com with your order details so we can investigate this issue and work toward a resolution as quickly as possible, whether that be ensuring shipment or issuing a refund.
We value your feedback and are committed to improving our service. Thank you for giving us the opportunity to make this right.
Sincerely,
The IndigoPetCo Team
Please reach out to us directly at contact@indigopetco.com with your order details so we can investigate this issue and work toward a resolution as quickly as possible, whether that be ensuring shipment or issuing a refund.
We value your feedback and are committed to improving our service. Thank you for giving us the opportunity to make this right.
Sincerely,
The IndigoPetCo Team
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