Indigo Pet Co Questions & Answers

Here’s what consumers have asked with answers from Indigo Pet Co staff and previous consumers.

3 questions answered

100% answered in 1 day

Question:

How easy is it to get a hold of customer service at indigo pet co? How easy is it to get a hold of customer service at indigo pet co?

Answer:

I dm'ed them and got a response in 5 minutes. 15/10 customer service.

By Tyler P. over a year old

See more answers (7)

Question:

Is indigo pet co a scam or a legit company? Is indigo pet co a scam or a legit company?

Answer:

I got my custom order within 5 days so it is definitely a legit company.

By Tyler P. over a year old

See more answers (5)

Question:

What made you choose indigo pet co over similar businesses? What made you choose indigo pet co over similar businesses?

Answer:

The toy looked good online. I wish I would have done more research beforehand

By Daniel Y. over a year old

Question:

They charged me for products bought and did not shipped them. i have no phone number to call. the payment came out of my bank and it's just sitting

Question:

They charged me for products bought and did not shipped them. i have no phone number to call. the payment came out of my bank and it's just sitting

Question:

Does anyone have a phone number for this place? they've taken the money for a product that remains - and they have it labeled as such -"unfullfilled"

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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