Indigo Pet Co
Questions & Answers

Here’s what buyers have asked with answers from Indigo Pet Co staff and previous consumers.

4
questions answered
0%
answered within 1 day
Answer:
For any all all questions please email contact@indigopetco.com we are here to assist you!
By Erika l., 4 months ago

Answer:
I got my custom order within 5 days so it is definitely a legit company.
By Tyler P., over a year old

Answer:
We sincerely apologize for the frustration and inconvenience you've experienced with your order. It's completely unacceptable that your payment was processed, and you haven't received your items or any updates. Please reach out to us directly at contact@indigopetco.com with your order details so we can investigate this issue and work toward a resolution as quickly as possible, whether that be ensuring shipment or issuing a refund. We value your feedback and are committed to improving our service. Thank you for giving us the opportunity to make this right. Sincerely, The IndigoPetCo Team
By Erika l., 4 months ago

Answer:
The toy looked good online. I wish I would have done more research beforehand
By Daniel Y., over a year old


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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?