Indigo Pet Co
Questions & Answers

How easy is it to get a hold of customer service at Indigo Pet Co?

Asked by Nicole K. on 4/21/2019

9 Answers
Erika l.1/17/2025

For any all all questions please email contact@indigopetco.com we are here to assist you!
Tyler P.1/17/2021

I dm'ed them and got a response in 5 minutes. 15/10 customer service.
Mischa A.4/21/2019

If anyone figures out this mystery, let me know. The links loop you around the site and no one is answering any emails.
Jennifer R.1/17/2025

TikTok they reply so fast it's wild and they are so kind!
Erika B.1/19/2021

They responded to me in like 10 minutes. Not sure why anyone else is having any type of issue contacting them?
Lauren J.6/4/2020

This company has the worst customer service I've encountered. Multiple emails over the last 2 months and I have yet to receive a response. Don't worry though, their email advertisements still find a way into your inbox.
Jessie O.4/14/2020

Impossible. I have emailed 3 times and sent messages on Instagram
Dana T.1/23/2020

It's impossible. They don't exist. There is no phone number and they do not respond to email or Instagram messages.
Christina C.10/24/2019

Customer service is worthless. They do not care about their customets only money

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