Indeed Questions & Answers

Here’s what consumers have asked with answers from Indeed staff and previous consumers.

198 questions answered

14% answered in 1 day

Question:

I opened an indeed employer. i posted a job once. one day, whe i tried accessing my account, it defaulted to ads. indeed. com. all attemp defaults there

Answer:

Hello Rose, thank you for reaching out and our team is happy to assist here. When you have a moment, please email us directly at sitejabber@indeed.com. We look forward to hearing from you.

By Indeed-Support S., Social Media Client Services Specialist over a year old

Question:

Hi, day before yesterday i created the account. i posted two jobs yesterday. now i received that my account is disabled then how will check applicants? Hi, day before yesterday i created the account. i posted two jobs yesterday. now i received that my account is disabled then how will check applicants?

Answer:

Hello Filo, a member of our team has responded to your review by private message. Please follow up with us there if you have any additional questions or concerns.

By Indeed-Support S., Social Media Client Services Specialist over a year old

Question:

Hi, i am a small business using indeed.com for an year now without any issues. however my account has been disabled suddenly! helpless need help Hi, i am a small business using indeed.com for an year now without any issues. however my account has been disabled suddenly! helpless need help

Answer:

Hello Aamir, thank you for reaching out and our team is happy to assist here. When you have a moment, please email us directly at sitejabber@indeed.com. We look forward to hearing from you.

By Indeed-Support S., Social Media Client Services Specialist over a year old

Question:

My account got disabled after a long time of using indeed. it said my posts aren't "consistent with indeed's quality standards" why? My account got disabled after a long time of using indeed. it said my posts aren't "consistent with indeed's quality standards" why?

Answer:

Hi Ciara. Please send us an email to socialcare@indeed.com with your account email. We'd be happy to look into this further with you.

By Indeed-Support S., Social Media Client Services Specialist over a year old

Question:

Two business accounts disabled, indeed completely ignoring/rudely answering my appeal. the job posts do not violate their guidelines, can anyone help? Two business accounts disabled, indeed completely ignoring/rudely answering my appeal. the job posts do not violate their guidelines, can anyone help?

Answer:

Hello Polina, thank you for reaching out. To explain, all accounts and jobs go through our standard reviewing process before they can become fully active on Indeed. We must also ensure that our quality guidelines are met. This review can happen at any time. Please note, that this is normal for all accounts as well. We would be happy to take a look at your account to see how we can help. If you're interested, feel free to email us at sitejabber@indeed.com with the email address on your Indeed account.

By Indeed-Support S., Social Media Client Services Specialist over a year old

Question:

I have been using indeed for over a year for my company and indeed has disabled me totally now. what's wrong went with indeed employer account? I have been using indeed for over a year for my company and indeed has disabled me totally now. what's wrong went with indeed employer account?

Answer:

Hello Saad, thank you for reaching out. To explain, all accounts and jobs go through our standard reviewing process. We must also ensure that our quality guidelines are met. This review can happen at any time. Please note, that this is normal for all accounts so if you create a new account you will still need to go through this verification process. We would be happy to take a look at your account to see how we can help. If you're interested, feel free to email us at sitejabber@indeed.com with the email address on your Indeed account.

By Indeed-Support S., Social Media Client Services Specialist over a year old

Question:

My indeed account was disabled with no reason. i have to create new account because of this, and after posting a job for free, it was again, disabled My indeed account was disabled with no reason. i have to create new account because of this, and after posting a job for free, it was again, disabled

Answer:

Hello Krishna, thank you for reaching out. To explain, it is normal that all accounts will be reviewed as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status that you're likely now experiencing. Please note, that this is normal for all accounts so if you create a new account you will still need to go through this verification process. We would be happy to take a look at your account to see how we can help. If you're interested, please email us at sitejabber@indeed.com.

By Indeed-Support S., Social Media Client Services Specialist over a year old

Question:

Good afternoon curious how you guys get new expiry dates and credit card numbers before we update our account? Good afternoon curious how you guys get new expiry dates and credit card numbers before we update our account?

Answer:

Hi Mik, thank you for reaching out and we're happy to answer any questions you have. The only time we will obtain any of this information is when it's uploaded onto your account. If you have any additional concerns, please email us at sitejabber@indeed.com and we'd be happy to look into this further. Thank you.

By Indeed-Support S., Social Media Client Services Specialist over a year old

Question:

Hi, there is a number of inaccurate reviews posted about our company. can you please advise how can we get them removed?

Answer:

Hi Emma, we do apologize for the irrelevant reviews on your Company Page. We'd be happy to help you! Please email our team directly at sitejabber@indeed.com with the email address on your Indeed account so we can further assist. Be sure to mention this interaction in your email. We look forward to hearing from you!

By Indeed-Support S., Social Media Client Services Specialist over a year old

Question:

Hi, i am recruiter ! how often can i find engineering jobs from indeed ? is indeed database bigger then naukari and times jobs? Hi, i am recruiter ! how often can i find engineering jobs from indeed ? is indeed database bigger then naukari and times jobs?

Answer:

Hi Ramya, we'd be happy to help you. To clarify are you searching for a job on Indeed or are you an employer looking to fill a role? When you have a moment, can you please email our team directly at sitejabber@indeed.com? Please be sure to mention this interaction in your email. We look forward to hearing from you.

By Indeed-Support S., Social Media Client Services Specialist over a year old

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