Here’s what consumers have asked with answers from InboxDollars staff and previous consumers.
I had a similar experience the first time I tried to withdraw. In my instance, I tried processing the payout, and the site completely froze the very instant I clicked the button. Long story short, I ended up having to update my profile information. Somehow during the signup process, I hadn't entered my information. After having updated my profile information, the system worked when I processed the payout. If you're going through something else entirely, contact support. They aren't scammers, they just don't have a very strong IT department.
You get money from surveys, downloading apps, etc. They give many options on how to receive your money you must have at least 10 dollars to cash out. They give you an option of having it sent to your PayPal account and then transferring to your bank account or they let you choose many different gift card options. They even have Visa gift cards if you don't have a bank account or PayPal account. But they do have like bestbuy gift cards, food places, shopping places and much more.