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I can't get any videos to watch and I paid for all of them! What am I doing wrong?

asked by Pam R. on 1/30/21

1 Answer

Patty S. [iMemories Rep]

on 2/1/21

We would be happy to help you. Please give us a call and we can research the issue you are experiencing. 1-800-845-7986

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More questions about iMemories

How will I know what year the film is drom? Ex. Thanksgiving 1969 VS Thanksgiving 1973? The reels are labeled, will imemories label it on thecloud?
Will the digitized versions of my tapes be arranged in chronological order (I have written date ranges on the tape covers).
Do you transfer labels (with date and activity) on tapes to the digitalized copies?
Will my handwritten labels from the tapes (with date and activity) appear in the digutalized copies?
I have about 500 mounted slides. What cost and would I be able to copy them to multiple flash drives to give to my siblings once they are converted?
Do they edit your film? For example I have several videos of my parents vacations. I don't necessarily want the whole thing, but maybe highlights.
How much per copy
I already sent some VCR tapes to convert, a few have mold.will iMemories send me back those tapes that won't work or have mold?

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