IMEI-Index Questions & Answers

Here’s what consumers have asked with answers from IMEI-Index staff and previous consumers.

51 questions answered

20% answered in 1 day

Question:

Hi its been over 23 days and i havent heard back from zisis on the progress of my order. is it possible to let me know whats happening? thanks jigs Hi its been over 23 days and i havent heard back from zisis on the progress of my order. is it possible to let me know whats happening? thanks jigs

Answer:

Hello Jig. Please send us in private your Transaction ID to locate your order and give you an update (We suggest replying through our Ticketing Platform, we will be able to respond much quicker through there!).

By Hamed J., Support over a year old

Question:

Im trying to find out on the progress of my order - its been over 20 days Im trying to find out on the progress of my order - its been over 20 days

Answer:

Hello Jig. Please send us in private your Transaction ID to locate your order and give you an update (We suggest replying through our Ticketing Platform, we will be able to respond much quicker through there!).

By Hamed J., Support over a year old

Question:

Can you unblacklist and unlock my iphone 8 locked to at&t usa? Can you unblacklist and unlock my iphone 8 locked to at&t usa?

Answer:

Hello Uday. Do you know the reason behind the Blacklist of your iPhone through AT&T USA?

By Hamed J., Support over a year old

Question:

Does unlocking a blacklisted iphone 5c work trhough imei-index? Does unlocking a blacklisted iphone 5c work trhough imei-index?

Answer:

Hey Daniel. We only offer IMEI Check services, not Network Unlock or Unblacklist services!

By Hamed J., Support over a year old

Question:

Hello... i paid 7.95 to get the full imei index report on my lost/stolen iphone 6... i have received nothing in my email yet... i am afraid you guys are ripping me off. i would like a full refund. thanks. jessica g. Hello... i paid 7.95 to get the full imei index report on my lost/stolen iphone 6... i have received nothing in my email yet... i am afraid you guys are ripping me off. i would like a full refund. thanks. jessica g.

Answer:

Hello Jessica. Please provide us in private the IMEI number and the transaction ID to locate your order and give you an update!

By Hamed J., Support over a year old

Question:

Are you guys legit? Are you guys legit?

Answer:

Hello Jessica. Please provide us in private the IMEI number and the transaction ID to locate your order and give you an update!

By Hamed J., Support over a year old

Question:

Hi, how much does it cost for the report and unlock for iphone 6? Hi, how much does it cost for the report and unlock for iphone 6?

Answer:

Hello John. The price depends on the network, blacklist and iCloud status of your iPhone 6. Please get in touch with us to give you more info!

By Hamed J., Support over a year old

Question:

Good day i woul like to ask something do you guys only check or you also unlock? Good day i woul like to ask something do you guys only check or you also unlock?

Answer:

Hello Charles. Our main service is iPhone IMEI Check reports, but we are able to unlock specific mobile networks!

By Hamed J., Support over a year old

Question:

Can imei-index get my iphone 6 unlocked from sprint. i tired another service and they told me couldn't calculate unlock Can imei-index get my iphone 6 unlocked from sprint. i tired another service and they told me couldn't calculate unlock

Answer:

Hello Patrick. Yes, we support Sprint USA Network, for CLEAN and Blacklisted devices. Please get in touch with us, to properly help you!

By Hamed J., Support over a year old

Question:

How much and how long it takes? i have an iphone 6plus blacklisted from t mobile How much and how long it takes? i have an iphone 6plus blacklisted from t mobile

Answer:

Please get in touch with us Andres. We need to know from which country your T-Mobile iPhone is!

By Hamed J., Support over a year old

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