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iHerb Questions & Answers
1,041
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Here’s what consumers have asked with answers from iHerb staff and previous consumers.
82
questions answered
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Question:
Does envita and iherb are the same company.
Question:
And you refuse the costumers request to cancel their account? some costumers item did not arrive?
Question:
Hi , i want to order on's optimum nutrition, gold standard, 100% whey before that i have a queiry sir/madam
Question:
Hi! just want to inquire about my items with order # 403933404.expected date of arrival was mar 8- 12 but i still didnt receive any.
Question:
I can't sign in to my account in iherb. what will i do? it says inactive account but i just ordered facial masks worth $500
Question:
Are there any custom/duty or restictions applicable in copenhagen to buy "one a day"-bayer tablets?
Question:
Hi does it have fees at the customs like taxes? if it will be shipped in the philippines?
Question:
After viewing iherb review and there is so many negative comments about their shipping dispute and hiddeb information about custom charges and lead to no refund it is worrying me. which i hav just place an order
Question:
How much extra money i have to pay to dhl kindly tell me in indian rupees. i want to order for on 5lb double rich choclate. next question how can i ensure that the product is authentic
Question:
Iherb (http://in.iherb.com/) is asking for extra amounts on delivery - even for the fully paid (including shipping charge) order to india. whereas the order was placed on their indian site itself. it's a hidden and unwanted cost on the customers without any prior information on the order documents... so the customer is not really aware about the final price / cost of the product which is really unacceptable. it seems a kind of cheating to me as the site is trapping the customers by showing lower prices of the products compared with its other competitors like amazon and healthkart. whereas the final-price (including the unauthentic / hidden cost) is really more than its competitors. moreover after reporting this incident to my bank (through which i made the payment in full), they said it's not a secured site for online payments!
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