I still have not received my parcel and it has been 4 weeks. The confirmation email sent from iherb has tracking info and when i clicked on the link it took me to fedex. I called fedex and they told me this was a scam. When i checked out at iherb i chose hermes express delibery.

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I still have not received my parcel and it has been 4 weeks. The confirmation email sent from iherb has tracking info and when i clicked on the link it took me to fedex. I called fedex and they told me this was a scam. When i checked out at iherb i chose hermes express delibery.

asked by RABIA a. on 1/11/16

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Eric M. · Answer 1 · 2016-03-23T10:52Z

Eric M.

on 3/23/16

Please contact iHerb customer service directly and they can help you with your order. The package could be held in customs or awaiting pick up due to a missed delivery or incorrect information.

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