We apologize that you were unaware that we were located in the United States and your package would be considered an import into your country.

Unfortunately, iHerb.com cannot control these additional costs since they are brought by the government and not by iHerb.com.

Please understand that if you choose to deny the package, the shipping company will send it back to iHerb's facility where you will be refunded for the cost of the items minus any return shipping fees. If the return shipping cost is more than the amount of the shipment, the package will be abandoned and their will be no refund available.