Hi Jane! It looks like your replacement order was sent by our Customer Success Team and (according to the tracking information) delivered successfully by USPS. If you didn't receive it, please reach out via email to the Team again and they'll make sure you are refunded in full. Thanks for your patience! :)

I placed an order two weeks ago, and received an email saying the package was delivered. I have contacted the company and all they say is wait. I would either like the merchandise or credit my card.