after reading the reviews about bad customer service, I am reluctant to order. Have any recent improvements been made in customer service?

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after reading the reviews about bad customer service, I am reluctant to order. Have any recent improvements been made in customer service?

asked by Barbara H. on 3/12/17

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IHeartDogs R. [IHeartDogs.com Rep] on 8/9/17 · Answer 1 · 2017-08-09T08:48Z

IHeartDogs R. [IHeartDogs.com Rep]

on 8/9/17

Hi Barbara! Our Customer Support Team is available Monday - Friday 8AM - 5PM PST to answer your questions and concerns.
Reach them at orders@iheartdogs.com and someone will get back to you within 24 hours. Our goal is 100% customer satisfaction! :)

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after reading the reviews about bad customer service, I am reluctant to order. Have any recent improvements been made in customer service?

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