HomeAway Questions & Answers

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When are you going to refund our deposit? Our booking was cancelled without any notification, and you are refusing to refund our deposit.

asked by Pete S. on 12/17/18

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I have posted a review. I'm looking for anyone who has shared the same experience. How will I know if someone responds?
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I booked a property last Nov. Now just 2 weeks before arrival date, owner asks me to pay extra 11% upon the arrival to cover the tax. What should I do
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Hello Why are you keeping deposits for months before depositing them in owners' accounts?

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