Here’s what consumers have asked with answers from Hollar staff and previous consumers.
Hi Vickie We ship from Los Angeles, CA! After the order is processed, the expected delivery time is 7-10 business days (Monday - Friday, excluding Holidays).
Hi Lacey We ship all of our orders from our Hollar distribution center in Los Angeles, California. After the order is placed the expected delivery time is 7-10 business days (Monday - Friday, excluding Holidays). Since the holiday's are usually a busier time of the year for all shipping carriers, we recommend that you place your order by December 10th to ensure that your order will be delivered by 12/23.
Hi Brandy We ship all of our orders from our Hollar distribution center in Los Angeles, California. After the order is placed, the expected delivery time is 7-10 business days (Monday - Friday, excluding Holidays). You will receive an email confirmation with the tracking number once your order ships. Don't hesitate to send us a Hollar if you have any other questions or concerns.
Thanks for your interest in Hollar, Claridsa. We're a new e-commerce startup located in sunny Santa Monica, CA. If you'd like to learn more about our business, check out the two articles below! CNBC: http://www.cnbc.com/2016/07/25/online-dollar-store-hollar-is-giving-these-old-school-shops-a-makeover.html Wasp Buzz: http://www.waspbarcode.com/buzz/dollar-store/
Hi SE thanks for your interest in Hollar. If we are ever unable to ship an item, a refund is processed directly back to the customer's original method of payment. After a refund is issued, it may take 3-5 business days to post back into your checking account. Items on back order are not refunded, instead they will be shipped as soon as they become available.
Hi Barb, Thanks for your interest in Hollar! We have a creative team that shoots and edits every single image on the website. We also have a copy writing team that specifically writes all the product descriptions. We're proud to say we do not employ bait and switch marketing tactics. Every product available for purchase is the exact same ones you will receive in your Hollar box. Also, we accept all major credit cards, including Visa, MasterCard, Discover, American Express as well as PayPal.
Hi Peggy Thanks for your interest in Hollar! With inventory spanning across 18 categories, Holler works with hundreds of vendors daily to supply you with the coolest gifts and goods. To make this happen, we have an amazing merchandising team, who vets and develops relationships with reputable vendors from all over the world. Domestically or Internationally you name it, we probably have carried a product made there.
Hi Robin, thanks for reaching out to us! We try very hard to fulfill orders before canceling them and we're sorry if we could not complete your previous orders as promised. We're a young company still working out all our kinks. Its important that our customers have an exceptional Hollar experience and we would be grateful for the opportunity to re-earn your trust.