Heiress Beverly Hills
Questions & Answers
Here’s what buyers have asked with answers from Heiress Beverly Hills staff and previous consumers.
7
questions answered
0%
answered within 1 day
Answer:
We offer customer service via customerservice@heiressbeverlyhills.com during business hours M-F 9 am - 5 pm EST. It should always take within 72 business hours to hear back :)
By Heiress B., over a year old
Answer:
Please email customerservice@Heiressbeverlyhills.com on a new thread and they will always answer within 48 hours :)
By Heiress B., over a year old
Question:
Can you respond please
Answer:
Hi, please contact customerservice@Heiressbeverlyhills.com and they will get the exchange process started.
By Heiress B., over a year old
Answer:
Hi, please contact customerservice@Heiressbeverlyhills.com and they will get the exchange process started.
By Heiress B., over a year old
Answer:
Hi, please contact customerservice@Heiressbeverlyhills.com and they will get the exchange process started.
By Heiress B., over a year old
Answer:
Hi, I'm so sorry to hear this. Can you please email us at customerservice@heiressbeverlyhills.com and we'll sort this out for you :)
By Heiress B., over a year old
Question:
Is there a number? It is extremely difficult to reach them by email? I suspect my package is lost
Answer:
Hi Bellah! Thank you for reaching out. We're happy to assist you. You can CC our founder hailey@heiressbeverlyhills.com on the email and she will ensure it gets answered quickly.
By Heiress B., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?