Hebeos Questions & Answers

Here’s what consumers have asked with answers from Hebeos staff and previous consumers.

150 questions answered

12% answered in 1 day

Question:

When would i receive my daughters dress. i made a change to her order. the dress is under the name charlene doup

Question:

Why is my dress still under tailoring and i was told that it would arrive by 4/20/2018? u30180329181558565 order #

Question:

I was told that my order would arrive april 20th 2018, but it is still showing that it is under tailoring. when will it actually arrive?u301803291815

Question:

I cannot check on my order can you please assist? my order reference number is u30180405163756426 is says my order no is ou30180405163756426.

Question:

My order number is u30180326141012786 and i received an email saying my dress was supposed to come today and it did not arrive.

Question:

Yes ordered a dress on 3/27/2018 no one is responding,

Question:

How to cancel my order

Question:

How long did it take for hebeos customer service to reply back to a concern?

Question:

I needed help with an order status and can't find that answers i need. the chat is useless! it is a robot and not a live person to answer me!

Question:

1...2425262728293031

Next

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Have a question about
Hebeos?