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Hayneedle Questions & Answers
474
reviews
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Here’s what consumers have asked with answers from Hayneedle staff and previous consumers.
8
questions answered
25%
answered in 1 day
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Question:
Tried to email a return request the day my package arrived, the email given is invalid.
Question:
Why doesn't email work. have tried email for two days and it does not work.
Question:
Cannot get address to return item! waited on hold 3 diff times for over an hour. email address for return info was rejected because i didn't include security code & there was no such thing on packing slip or their site so that's their "out". one giant ripoff! i am 80 yr old widow & this is worst experience i've ever had! i contribute to aarp magazine & this co will be my next article for seniors!
Question:
Why am i having a problem trying to get thru to your website to return an item that i rec'd... every -email address that you have listed gets me nowhere... i started this purchase thru walmart.com, and, you are the vendor selling the product... i need to return it, and your packing slip says for returns send email to www.plumstruck/info/returns... and this address gets me nowhere... i want and need someone to help me with e-mailing me a return/receipt so i can send this back. item # 4811625-868718. this was for a kitchen mat... wrong color... i also need my $ refunded ($34.24 once you recieve the mat. thank you.
Question:
Need to send an item back and can't get an address why can't you give me a address?
Question:
I reasonally ordered a tetherball from you, it arrived yesterday. however when i looked at the outside of the box, there was a label that reads "warning" these chemical products may cause cancer. for-real! just what is it that has cancer chemicals? is it the ball, the rope or the pole? why wasn't this posted somewhere visaiable before you order? oh, because you know that people would not order anything that you know has caner chemical in it, especially for your children or anybody children to deliberly play with. i may as well just hand each of the kids a ball of cancer to play with. that's crazy. anything to get money. we should know this before we order before hand. let this be our decision not yours. these are our kids, not yours. by the looks of these reviews you don't take anything back. you avoid customers until their 30 days are up so we loose our money. so tacky, wrong and dis-respectful. own it, play fair, clean up act. be professional. why would you settle for a business that does people wrong and you can't be trusted. just ripping people off day after day. horrible! i want to know is which part of the tether ball have cancer chemicals? if it is the pole can it be painted in order to kill some or all of the chemicals? i want to fix this. should i replace the ball or the rope? help me here. i would love to keep it. i have talked about a tether ball to my grandchildren. however i want to introduce them to a fun game of tether ball and not cancer. i want them to have fun not cancer. understand? please answer my questions to save us both time and not frustration on (my) your new customer behalf. i'm waiting for a answer. again which part of the tether ball has cancer chemicals before i open this box or not? tell me something. put me at ease and not make me a another angry customer. from the reviews you don't care about angry customers, after all you already have our money, and you basically don't take anything back, so it looks as if you don't care because you are in a win, win situtionation
Question:
What is your phone number for customer service? arizonzaannie@msn.com
Question:
I ordered 2 rod desyne 1" rosen double curtain rod, 66-120", satin nickel. i could not figure out how to put the end caps on the rods. i also wanted to know if you sold an additional rod to make the total length 185". i mis-measured my wall and need a longer rod. thanks
Question:
The 6 v battery operated motorbike walmart product # 555027220 how long to charge battery? how long does it run when charged?
Question:
On the large round planter. what is the square platform it is sitting on. is that part of the planter. the big square has a circle at each corner. are they lights. brett@bouleau58.com
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