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Hayneedle Questions & Answers
474
reviews
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Here’s what consumers have asked with answers from Hayneedle staff and previous consumers.
8
questions answered
25%
answered in 1 day
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Question:
Do you have to order the cat mat through amazon. i had two bad experiences with them and will ot use them ever
Question:
I purchased an expensive fire pit table and chairs. the fire pit table stopped working shortly after we set it up. now i am trying to deal with blue rhino (who knew hayneedle did not guarantee their products!) and am getting nowhere with them. how can i return the product?
Question:
What is your policy regarding returns.
Question:
Are dinette sets shipped from the manufacturer?
Question:
Want replacement for wrong item sent. offered refund if i pay return shipping. unacceptable.
Question:
I live in canada. when i order something do i have to pay duties and shipping extra or is that included in my price? thank you
Question:
I keep getting calls from a collection agency and the return phone number is for hayneedle.com. i have never ordered from them and i do not owe anyone. how can i stop these calls?
Question:
I returned an order vis fedex. tracking on fedex shows it was delivered several days ago, but i can find no infor on the hayneedle website that order was logged in. how long does it take for a return to show up on the company website and how long does it take to get a credit>
Question:
Fearful! tried to track my order from a purchase from amazon, the order was to be delivered to my home 12/30/2016. stayed home from work today to receive the order. contacted the carrier (ceva logistics and carrier has no idea where my item is!!!!! the shipping track #0v76781039, where is my order. very costly, idk if i'll ever trust this site again. very disappointed! should have read the reviews prior to my order. can anyone help me locate my order? my contact number is 219-951-7648.
Question:
I have seen dinning room chars of which i really love. im about to spend $287 on these chairs. now im very concerned with spending my money and getting inferior product or even wirst not getting it any at all. what is going on with these reviews and people saying they cant return stuff or that they cant get contact with any one.how can i be assured and be confident in your bussiness?
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