Hello. I received my order 115547962 November, 3rd and my KC COLLECTION Knit Trimmed Quilt Eggplant came defective. I contacted a customer service and they promised to refund $33.72 to my card. I never received my money. Can you help me?

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Hello. I received my order 115547962 November, 3rd and my KC COLLECTION Knit Trimmed Quilt Eggplant came defective. I contacted a customer service and they promised to refund $33.72 to my card. I never received my money. Can you help me?

asked by Eleonora C. on 11/18/15

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Mel B. · Answer 1 · 2015-12-02T05:09Z

Mel B.

on 12/2/15

I'm having a similar problem. No response to several emails requesting a refund. Chat line employee, disrespectful and turns over request to "senior management." My credit card company is now working on my behalf. Good luck!

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Hello. I received my order 115547962 November, 3rd and my KC COLLECTION Knit Trimmed Quilt Eggplant came defective. I contacted a customer service and they promised to refund $33.72 to my card. I never received my money. Can you help me?

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