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on 10/4/15It was a real nightmare to cancel, they are not helpful at all and I had to call My credit card company to put a stop because they will kept charging me. They took a long time to respond and when they did it was a automatic message each time. After I put a stop on my credit card then they started sending me emails to upgrade my credit card. The wanted to charge me more. Its sad how the Shark Tank investors are allowing this