GoodRx Questions & Answers

Here’s what consumers have asked with answers from GoodRx staff and previous consumers.

303 questions answered

29% answered in 1 day

Question:

I just had a medication filled & i only paid $13 for it. when i checked on the good rx site again for the same medication that i got at walmart it now says $80 cash price. i thought that i would be paying $13 every time i refilled it. does it only work once at the discounted rate? I just had a medication filled & i only paid $13 for it. when i checked on the good rx site again for the same medication that i got at walmart it now says $80 cash price. i thought that i would be paying $13 every time i refilled it. does it only work once at the discounted rate?

Answer:

Hi Mark - Prices change frequently, and that's possible (although it doesn't sound right). Will you email us at info@goodrx.com so we can make sure we get you the best price?

By GoodRx R., over a year old

Question:

Hello do i have to join to use a coupon or do i just print it out? Hello do i have to join to use a coupon or do i just print it out?

Answer:

Just print it out - that's all! Nothing to join; no fees.

By GoodRx R., over a year old

Question:

Can i use coupon if i have scan medicare plan? Can i use coupon if i have scan medicare plan?

Answer:

You can use GoodRx instead of your Medicare Part D, but you cannot use it with your Medicare plan.

By GoodRx R., over a year old

Question:

Does it work on controlled prescriptions? Does it work on controlled prescriptions?

Answer:

Yes. Please note that pharmacies have the right to not honor coupons for controlled substances; however, we find it practice that 99% of them will honor coupons when presented.

By GoodRx R., over a year old

Question:

Why do you not include the pricing from the '$4 generic lists' available at most pharmacies? these prices are clearly available online, so any web crawler tool has access to them. Why do you not include the pricing from the '$4 generic lists' available at most pharmacies? these prices are clearly available online, so any web crawler tool has access to them.

Answer:

Hi Fred - we have the $4 generic lists for every pharmacy. Are you aware of prices we're missing? We'd love to know. Email us at info@goodrx.com, please?

By GoodRx R., over a year old

Question:

What if im in the doughnut hole (mwdicare) and my pharmacy gives me a cut rate when i'm in the doughnut hole will your coupons still work? What if im in the doughnut hole (mwdicare) and my pharmacy gives me a cut rate when i'm in the doughnut hole will your coupons still work?

Answer:

You can always compare our prices to other prices being offered by a pharmacy. You cannot use our coupons WITH Medicare, but you can use them instead of Medicare if our prices are better.

By GoodRx R., over a year old

Question:

Do you know why kroger in jasper ga wouldn't take your coupon Do you know why kroger in jasper ga wouldn't take your coupon

Answer:

If you're having an issue, please call the # on the coupon and we'll get it resolved. All of our prices and discounts are based on contracts with the pharmacies. Apologies for inconvenience.

By GoodRx R., over a year old

Question:

I need a coupoun for generic librax for target. the generic is chlordiazep/clidinium caps 5/2.5 I need a coupoun for generic librax for target. the generic is chlordiazep/clidinium caps 5/2.5

Answer:

Start here: http://www.goodrx.com/librax

By GoodRx R., over a year old

Question:

What pharmacies in the 36606 area will honor this card? i'm in mobile, al. What pharmacies in the 36606 area will honor this card? i'm in mobile, al.

Answer:

Any pharmacy we list will honor GoodRx. If they don't, please call the # on the card to let us know.

By GoodRx R., over a year old

Question:

How often does goodrx renegotiate contracts with pharmacies? or how long will a "contract" last? where to find that info?

Answer:

Are you having an issue at a pharmacy? Please email info@goodrx.com if you are.

By GoodRx R., over a year old

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GoodRx Questions & Answers

Hello do i have to join to use a coupon or do i just print it out? Hello do i have to join to use a coupon or do i just print it out?

Can i use coupon if i have scan medicare plan? Can i use coupon if i have scan medicare plan?

Does it work on controlled prescriptions? Does it work on controlled prescriptions?

What if im in the doughnut hole (mwdicare) and my pharmacy gives me a cut rate when i'm in the doughnut hole will your coupons still work? What if im in the doughnut hole (mwdicare) and my pharmacy gives me a cut rate when i'm in the doughnut hole will your coupons still work?

Do you know why kroger in jasper ga wouldn't take your coupon Do you know why kroger in jasper ga wouldn't take your coupon

I need a coupoun for generic librax for target. the generic is chlordiazep/clidinium caps 5/2.5 I need a coupoun for generic librax for target. the generic is chlordiazep/clidinium caps 5/2.5

What pharmacies in the 36606 area will honor this card? i'm in mobile, al. What pharmacies in the 36606 area will honor this card? i'm in mobile, al.

How often does goodrx renegotiate contracts with pharmacies? or how long will a "contract" last? where to find that info? How often does goodrx renegotiate contracts with pharmacies? or how long will a "contract" last? where to find that info?

Can’t see your question? Ask to get answers from the GoodRx staff and other customers.

How often does goodrx renegotiate contracts with pharmacies? or how long will a "contract" last? where to find that info?