GoodRx Questions & Answers

Here’s what consumers have asked with answers from GoodRx staff and previous consumers.

303 questions answered

29% answered in 1 day

Question:

Why did target more than double my prescription and not honor my good rx price for my second prescription? Why did target more than double my prescription and not honor my good rx price for my second prescription?

Answer:

Prices do change, so we always recommend presenting a new coupon with each prescription fill. They are contractually obligated to honor coupons, except for controlled substances. If you think there's an issue, please contact us at info@goodrx.com.

By GoodRx R., over a year old

Question:

Do you have to be without drug insurance to use this service? i have prescription insurance but it is very bad with it prices way out of sight stan Do you have to be without drug insurance to use this service? i have prescription insurance but it is very bad with it prices way out of sight stan

Answer:

You can simply use our discounts INSTEAD of your insurance. Just tell the pharmacist.

By GoodRx R., over a year old

Question:

What should i do if walmart refuses to let me use good rex card What should i do if walmart refuses to let me use good rex card

Answer:

Please let us know - info@goodrx.com - and we can help.

By GoodRx R., over a year old

Question:

Will walgreens accept a coupon for methylphenidate? Will walgreens accept a coupon for methylphenidate?

Answer:

It is a controlled substance, so they have the option to accept or not accept a GoodRx coupon. In practice, however, we find that they almost always will accept our coupons. Hope that helps.

By GoodRx R., over a year old

Question:

Does walgreens take your card and do you have to have some kind of member card and whose member card yours or walgreens? thank you Does walgreens take your card and do you have to have some kind of member card and whose member card yours or walgreens? thank you

Answer:

Yes, Walgreens takes our coupons. No member card required! Just download our app or print out a coupon.

By GoodRx R., over a year old

Question:

Are you required to have a new handwritten script, or will they fill it when additional refills are available on the original script? Are you required to have a new handwritten script, or will they fill it when additional refills are available on the original script?

Answer:

GoodRx can be used with a new Rx or a refill. No difference...

By GoodRx R., over a year old

Question:

I am seeing mixed reviews. what should i do if i go to the pharmacy and they deny the coupon that is offer? I am seeing mixed reviews. what should i do if i go to the pharmacy and they deny the coupon that is offer?

Answer:

If that was to happen, which would be very rare, you can call the number of the coupon and we'll help you resolve it immediately.

By GoodRx R., over a year old

Question:

I was just told from walgreens that medicare doesn't cover my promethazine w/codeine and is now going to charge me $52for 470 ml, can you get me a better rate? i have to usually fill my rx every 3 weeks, that is too much money considering my last one was only $18. I was just told from walgreens that medicare doesn't cover my promethazine w/codeine and is now going to charge me $52for 470 ml, can you get me a better rate? i have to usually fill my rx every 3 weeks, that is too much money considering my last one was only $18.

Answer:

You can see current prices by going to www.goodrx.com and searching for your prescription.

By GoodRx R., over a year old

Question:

After reading reviews, i'm nervous about trying at wal mart? After reading reviews, i'm nervous about trying at wal mart?

Answer:

9.% of our prescriptions at WalMart are honored with no issue. If you happen to have issues, simply email us at info@goodrx.com.

By GoodRx R., over a year old

Question:

I have a prescription for my pet i need filled. i went to walmart and paid $156.00 for 60 pills of doxy-cycline. 100mg, the good rx site had them for approx. $35 but walmart said since they are for my pet they would not honor the good rx discount. is this correct I have a prescription for my pet i need filled. i went to walmart and paid $156.00 for 60 pills of doxy-cycline. 100mg, the good rx site had them for approx. $35 but walmart said since they are for my pet they would not honor the good rx discount. is this correct

Answer:

That is correct. Walmart has recently stopped accepting prescription coupons for pets. However, virtually every other pharmacy will honor them. Try another pharmacy next time?

By GoodRx R., over a year old

1...2627282930313233

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

GoodRx Questions & Answers

Why did target more than double my prescription and not honor my good rx price for my second prescription? Why did target more than double my prescription and not honor my good rx price for my second prescription?

Do you have to be without drug insurance to use this service? i have prescription insurance but it is very bad with it prices way out of sight stan Do you have to be without drug insurance to use this service? i have prescription insurance but it is very bad with it prices way out of sight stan

What should i do if walmart refuses to let me use good rex card What should i do if walmart refuses to let me use good rex card

Will walgreens accept a coupon for methylphenidate? Will walgreens accept a coupon for methylphenidate?

Does walgreens take your card and do you have to have some kind of member card and whose member card yours or walgreens? thank you Does walgreens take your card and do you have to have some kind of member card and whose member card yours or walgreens? thank you

Are you required to have a new handwritten script, or will they fill it when additional refills are available on the original script? Are you required to have a new handwritten script, or will they fill it when additional refills are available on the original script?

I am seeing mixed reviews. what should i do if i go to the pharmacy and they deny the coupon that is offer? I am seeing mixed reviews. what should i do if i go to the pharmacy and they deny the coupon that is offer?

After reading reviews, i'm nervous about trying at wal mart? After reading reviews, i'm nervous about trying at wal mart?

Can’t see your question? Ask to get answers from the GoodRx staff and other customers.