GoodRx FAQ | Sitejabber

Question:

My daughter has a 1 week gap between insurance coverage -- she starts a new job monday and insurance is immediate. can she use a goodrx coupon without insurance? My daughter has a 1 week gap between insurance coverage -- she starts a new job monday and insurance is immediate. can she use a goodrx coupon without insurance?

Answer:

We don't respond to questions here, but we'd be happy to answer you at help@goodrx.com.

By GoodRx R., over a year old

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Question:

Trulicity can i get a discount for it Trulicity can i get a discount for it

Answer:

Yes - go here - https://www.goodrx.com/trulicity/savings-tips?drug-name=trulicity

By GoodRx R., over a year old

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Question:

Goodrx says that potassium chloride er 10 meq 90 tablets at wallmart is $37.49 today, but i was only charged $17.01 today. walmart had my prescription on file and the $17.01 was what i was charged two times before. why did i only have to pay the lower price instead of what goodrx is showing online now? Goodrx says that potassium chloride er 10 meq 90 tablets at wallmart is $37.49 today, but i was only charged $17.01 today. walmart had my prescription on file and the $17.01 was what i was charged two times before. why did i only have to pay the lower price instead of what goodrx is showing online now?

Answer:

Our price is closer to $17 - see here: https://www.goodrx.com/potassium-chloride-er?drug-name=potassium+chloride+er

By GoodRx R., over a year old

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Question:

May have to switch meds to something like soma, but my dr said he's scared to do it because it costs so much even with insurance. humana said it would cost over 300 but goodrx says 12.50 with discount. scared that if i get it switched i'm going to be in huge trouble. how do i know that what the website says is true? May have to switch meds to something like soma, but my dr said he's scared to do it because it costs so much even with insurance. humana said it would cost over 300 but goodrx says 12.50 with discount. scared that if i get it switched i'm going to be in huge trouble. how do i know that what the website says is true?

Answer:

We want to help - Please direct your question to help@goodrx.com. Thanks.

By GoodRx R., over a year old

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Question:

Yes, you can help me out. we (udm informatics class group) are evaluating this app for a paper. an awesome app by the way. are you able to help answer some more detailed information, or is there someplace else to find out more?

Answer:

Please direct your question to help@goodrx.com. Thanks.

By GoodRx R., over a year old

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Question:

My son takes adderall. we have health insurance but have to pay 100% of the cost of medications. will a pharmacy honor a coupon for a controlled substance like adderall? My son takes adderall. we have health insurance but have to pay 100% of the cost of medications. will a pharmacy honor a coupon for a controlled substance like adderall?

Answer:

Please direct your question to help@goodrx.com. Thanks.

By GoodRx R., over a year old

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Question:

Why all the bad comments? i use cvs and want to know if these coupons will work or not Why all the bad comments? i use cvs and want to know if these coupons will work or not

Answer:

We agree Kaytee, why all the bad comments? On a good note, CVS does accept GoodRx coupons!

By GoodRx R., over a year old

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Question:

Hi, i printed off 3 prescriptions and went to walmart within the hour of printing off the coupon. they flat declined the coupons when it clearly stated the price, drug, qty, everything. they would not give me an explanation except for were sorry. kma... Hi, i printed off 3 prescriptions and went to walmart within the hour of printing off the coupon. they flat declined the coupons when it clearly stated the price, drug, qty, everything. they would not give me an explanation except for were sorry. kma...

Answer:

Hi Charles - If you had that experience, the pharmacist is explicitly violating the contracted relationship Walmart has agreed to. We can generally resolve these issues - please email help@goodrx.com

By GoodRx R., over a year old

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Question:

Hi! trying to figure out if this actually still works at walmart. the website shows mixed reviews. i am sending my mom to do this, so i don't want anyone to yell at her. if it was me going, i'd be 100% okay. is there something going on with walmart pharmacies now so the goodrx isn't working?

Answer:

Angelina - checking in on you. To be clear, thousands and thousands of people use GoodRx at Walmart every day without issue. The few that do, virtually always because of a misinformed pharmacist, like to complain here. We apologize for that inconvenience and we try very hard to keep pharmacies and pharmacists aware of us. We also provide awesome customer care at help@goodrx.com.

By GoodRx R., over a year old

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Question:

Is randalls in houston no longer accepting coupons? Is randalls in houston no longer accepting coupons?

Answer:

Yes, you need to present your coupon to the pharmacist so they can run it through their system. If a pharmacy is claiming they will not accept coupons, please email help@goodrx.com so we can help.

By GoodRx R., over a year old

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GoodRx Questions & Answers

Trulicity can i get a discount for it Trulicity can i get a discount for it

Yes, you can help me out. we (udm informatics class group) are evaluating this app for a paper. an awesome app by the way. are you able to help answer some more detailed information, or is there someplace else to find out more?

Why all the bad comments? i use cvs and want to know if these coupons will work or not Why all the bad comments? i use cvs and want to know if these coupons will work or not

Hi! trying to figure out if this actually still works at walmart. the website shows mixed reviews. i am sending my mom to do this, so i don't want anyone to yell at her. if it was me going, i'd be 100% okay. is there something going on with walmart pharmacies now so the goodrx isn't working?

Is randalls in houston no longer accepting coupons? Is randalls in houston no longer accepting coupons?

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