GoodRx Questions & Answers

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Here’s what consumers have asked with answers from GoodRx staff and previous consumers.

303 questions answered
29% answered in 1 day
Question:

Does walgreens take your card and do you have to have some kind of member card and whose member card yours or walgreens? thank you

Answer:

Yes, Walgreens takes our coupons. No member card required! Just download our app or print out a coupon.

By GoodRx R.,
Question:

Are you required to have a new handwritten script, or will they fill it when additional refills are available on the original script?

Answer:

GoodRx can be used with a new Rx or a refill. No difference...

By GoodRx R.,
Question:

I am seeing mixed reviews. what should i do if i go to the pharmacy and they deny the coupon that is offer?

Answer:

If that was to happen, which would be very rare, you can call the number of the coupon and we'll help you resolve it immediately.

By GoodRx R.,
Question:

I was just told from walgreens that medicare doesn't cover my promethazine w/codeine and is now going to charge me $52for 470 ml, can you get me a better rate? i have to usually fill my rx every 3 weeks, that is too much money considering my last one was only $18.

Answer:

You can see current prices by going to www.goodrx.com and searching for your prescription.

By GoodRx R.,
Question:

After reading reviews, i'm nervous about trying at wal mart?

Answer:

9.% of our prescriptions at WalMart are honored with no issue. If you happen to have issues, simply email us at info@goodrx.com.

By GoodRx R.,
Question:

I have a prescription for my pet i need filled. i went to walmart and paid $156.00 for 60 pills of doxy-cycline. 100mg, the good rx site had them for approx. $35 but walmart said since they are for my pet they would not honor the good rx discount. is this correct

Answer:

That is correct. Walmart has recently stopped accepting prescription coupons for pets. However, virtually every other pharmacy will honor them. Try another pharmacy next time?

By GoodRx R.,
Question:

I just had a medication filled & i only paid $13 for it. when i checked on the good rx site again for the same medication that i got at walmart it now says $80 cash price. i thought that i would be paying $13 every time i refilled it. does it only work once at the discounted rate?

Answer:

Hi Mark - Prices change frequently, and that's possible (although it doesn't sound right). Will you email us at info@goodrx.com so we can make sure we get you the best price?

By GoodRx R.,
Question:

Hello do i have to join to use a coupon or do i just print it out?

Answer:

Just print it out - that's all! Nothing to join; no fees.

By GoodRx R.,
Question:

Can i use coupon if i have scan medicare plan?

Answer:

You can use GoodRx instead of your Medicare Part D, but you cannot use it with your Medicare plan.

By GoodRx R.,
Question:

Does it work on controlled prescriptions?

Answer:

Yes. Please note that pharmacies have the right to not honor coupons for controlled substances; however, we find it practice that 99% of them will honor coupons when presented.

By GoodRx R.,

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