GoodRx Questions & Answers

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Here’s what consumers have asked with answers from GoodRx staff and previous consumers.

303 questions answered
29% answered in 1 day
Question:

I called my regular pharmacy, which is fairview pharmacy in minneapolis, mn. the staff told me they are not familiar with goodrx, but they would be willing to try to use it. if they are not signed up with goodrx, will it work with fairview?

Answer:

Every pharmacy GoodRx lists is contracted to accept GoodRx discounts.

By GoodRx R.,
Question:

What pharmacies actually accept goodrx coupons in st. louis, mo local sam's club refused to accept them and instead wanted to upgrade my membership gor lot more money. aqeeb

Answer:

All pharmacies accept GoodRx coupons - if you've had an issue, please email info@goodrx.com so we can help resolve? Sorry for the issue.

By GoodRx R.,
Question:

Does cvs accept goodrx discount coupons?

Answer:

Yes!

By GoodRx R.,
Question:

Got ripped off at target. presented goodrx card and discount coupons totaling $50 for both prescriptions, got charged $170.15. said that was their cost, but i don't buy it, and that the coupons and card are only "estimated" price. any recourse?

Answer:

More than 3 million people use GoodRx to save on their prescriptions every month. In our experience, SiteJabber attracts the very, very few people who like to write negative reviews and, more importantly, these reviewers never respond when we attempt to help them resolve their issues (which we can!). So... we don't respond to comments here any more. Please email info@goodrx.com if you'd like help. Thanks.

By GoodRx R.,
Question:

What pharmacies accept goodrx cards, because i can't find any?

Answer:

Every pharmacy GoodRx lists is contracted to accept GoodRx discounts. If you're having an issue, please email info@goodrx.com. Thanks!

By GoodRx R.,
Question:

Is the discount price only good for the first refill? i keep reading about how the price goes up substantially when trying to refill the same prescripn again.

Answer:

Hi Val - our coupons are on file until you present insurance or another coupon that would change how you pay for the prescriptions. While prices can vary, they don't typically vary by very much. I can assure you that our coupons are not for just one fill and no pharmacy has a policy like you described. We're only aware of one person who mentioned this issue (it's below on this message board), and we're pretty sure that the problem they describe is not this issue, but something else (we're waiting for them to respond).

By GoodRx R.,
Question:

Why did target more than double my prescription and not honor my good rx price for my second prescription?

Answer:

Prices do change, so we always recommend presenting a new coupon with each prescription fill. They are contractually obligated to honor coupons, except for controlled substances. If you think there's an issue, please contact us at info@goodrx.com.

By GoodRx R.,
Question:

Do you have to be without drug insurance to use this service? i have prescription insurance but it is very bad with it prices way out of sight stan

Answer:

You can simply use our discounts INSTEAD of your insurance. Just tell the pharmacist.

By GoodRx R.,
Question:

What should i do if walmart refuses to let me use good rex card

Answer:

Please let us know - info@goodrx.com - and we can help.

By GoodRx R.,
Question:

Will walgreens accept a coupon for methylphenidate?

Answer:

It is a controlled substance, so they have the option to accept or not accept a GoodRx coupon. In practice, however, we find that they almost always will accept our coupons. Hope that helps.

By GoodRx R.,

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