Gilt Questions & Answers

Hi Sharon, Thanks for reaching out. To avoid this, I would recommend adding a credit card to the Payment Methods section of your account and setting it as your default payment. This will automatically load the credit card at the checkout so you can see the order total/discounts being applied. Warm regards, Dane-GiltService

Hi Tinaken, Thank you for reaching out. We completely stand-by the guarantee that every item is the authentic label it promises to be. We really do appreciate the time you have taken to share these concerns with us and will ensure that they are shared with the relevant department. Warm regards, Ellen-GiltService

Hi Tinaken, Thank you for reaching out. We completely stand-by the guarantee that every item is the authentic label it promises to be. We really do appreciate the time you have taken to share these concerns with us and will ensure that they are shared with the relevant department. Warm regards, Ellen-GiltService

Hi Amir You should get a confirmation email within moments of doing this. Please check your spam folder! If this is not there we can help If you call us at 877 280 0545 or emaIl us at service@gilt.com. Cheers, Brody, GiltService

Hi Darren, The shoes on our site are high quality. If an item is available for next day delivery, this will show up for you at checkout. I hope this helps- Catherine, GiltService

Hi Candyce, Our vintage items are supplied to us by our trusted independent suppliers. We guarantee all our items and the condition will be stated on the salepage before purchase. I hope this helps - Catherine, GiltService

Hi Katrina, Thank you for your question. I'm sorry to hear you\re having troubling registering! Generally if you are being prevented from signing up with a particular email address it is likely that you may already have an account registered with us however I would be happy to take a look into this further for you. If you can please email service@gilt.com with your details we'll be happy to assist. I hope this helps and I look forward to hearing from you! Talk soon, - Nicole, GiltService

Hey Joyce, Thanks for your question. I'm really sorry to hear that you have not yet heard anything regarding this order. May I ask if you could send us in your order number and I can certainly look into this further for you. If you do not wish to message it to us here, you can always send this in via email to us at service@gilt.com and we can also get back to you this way. Looking forward to hearing from you, Áine - Gilt Service