• G FUEL

G FUEL

Overview

G FUEL has a rating of 4.8 stars from 1,785 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with G FUEL most frequently mention energy drink, great product, and customer service. G FUEL ranks 8th among Food & Drink sites.

  • Service
    281
  • Value
    291
  • Shipping
    289
  • Returns
    177
  • Quality
    288

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
4
527
See all photos

What reviewers want you to know

Positive highlights

  • However since I've realized they now have canned energy drinks, I checked them out.
  • Pros: Great Flavors Amazing selection of items to choose from (like a starter kit, etc.)

Critical highlights

  • My product never arrived, and their customer service didn't even say "we're sorry."
How would you rate G FUEL?
Top Positive Review

“Blue Ice”

Devante B.
3/12/23

This is one of the best flavors i ever had. I would recommend to buy. If your a Blueberry kind of person its Perfect for you.

Top Critical Review

“Poor customer service”

K. S.
1/27/24

Within a minute of ordering, I cancelled the order. They still shipped it and told me I had to deny the shipment. I was also told I would only be getting the cost of the product back, not i cluding the shipping. When it was delivered, as most people know, the package was left at the door. I did not have the chance to decline the package. Rather than pay for the shipping again to return the product that was marketed to minors, I just kept it...very reluctantly.

Reviews (1,785)

Rating

Timeframe

Other

Reviews that mention popular keywords

energy drinks (523) starter kit (64) shaker cups (79) customer service (99)
Thumbnail of user k.s18
1 review
0 helpful votes
January 27th, 2024

Within a minute of ordering, I cancelled the order. They still shipped it and told me I had to deny the shipment. I was also told I would only be getting the cost of the product back, not i cluding the shipping. When it was delivered, as most people know, the package was left at the door. I did not have the chance to decline the package. Rather than pay for the shipping again to return the product that was marketed to minors, I just kept it...very reluctantly.

Products used:
None

Service
Value
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Thumbnail of user hunteri14
1 review
0 helpful votes
December 8th, 2023

Not only does it have a prop 65 warning and isn't FDA approved on it the taste is chalky and doesn't mix well with water aside from that horror the shipping and handling is so atrocious it took two whole weeks before I got my order and you PAY for that! That is unacceptable they don't take reviews on their actual site and say they'll give you a link to a review upon purchase THEY DON'T only the good ones from other sites and they advertise THAT instead lmao I will not buy from them again. Sketchy AF especially since customer service is very careful how they say things.

Tip for consumers:
This product isn’t held to any standard in the USA only the facility cleanliness where the powder is mixed is the only part any regulating body in the USA looks at because it’s labeled as a Supplement not a Drink but aren’t we drinking this? That’s what I thought. Do you wanna drink something we don’t actually know what’s in it?

Products used:
None. I sold off the product to another poor soul due to it being disgusting chalky and not regulated by any governing body in the USA

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Thumbnail of user devanteb3
1 review
0 helpful votes
March 12th, 2023
Verified purchase

This is one of the best flavors i ever had. I would recommend to buy. If your a Blueberry kind of person its Perfect for you.

Tip for consumers:
Would recommend you buying this flavor to test out the product

Products used:
All of the Product its such a great flavor!!!!

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Value
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Thumbnail of user jjj88
1 review
0 helpful votes
June 15th, 2022
Verified purchase

After ordering 3 separate times, and only receiving one of the orders, i can not recommend staying away from this company enough. $110, and 3 months into this fiasco, they still deny my refund. Thanks gfuel

Tip for consumers:
BEWARE

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Thumbnail of user warrenw50
1 review
0 helpful votes
May 27th, 2019

I ordered three times on my card and then another time on another card and every time it said it was cancelled and I was refunded the money BUT I WAS NEVER REFUNDED now I'm mad and they're boutta catch my $#*!

Thumbnail of user curtg34
1 review
0 helpful votes
March 24th, 2021

I have run the gambit of Monster, Rockstar, Redbull and a good chunk of all the other energy drinks out there and G Fuel has been hands down the best. They have an amazing flavor selection, quality shakers, great value (defiantly cheaper than anything you can get at the store), a nice web store, great sales and an awesome rewards program. I highly recommended their products and on the one occasion where there was an issue with my order, their customer service was easily reachable and very helpful.

Tip for consumers:
If you aren't taking advantage of one of their sales and have an order of 50$ or more make sure to check out their free shipping discount code, "FREESHIP" has be the one I have seen used since I started ordering.

Products used:
Drink shakers and at least 10 or so energy tubs so far.

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Value
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Thumbnail of user nesht
1 review
0 helpful votes
December 21st, 2021

I bought GFeul Dec 13 and they didn't ship the item till today
Means it took them 7 days to just start the process so disappointing and irresponsible
I called costumer service and their only answer was « cancel the order »
Never shop again so disappointed

Thumbnail of user aaron81ramirez
1 review
0 helpful votes
February 8th, 2024

GFuel is fun and tastes great, but you're be better off buying powdered Kool aid and adding powdered caffeine to it. You would save a ton of money and achieve the same results

The main issue with GFuel is the ingredients not being included in enough of a quantity to achieve a therapeutic effect. As an example, "26 mg Antioxidant Blend" sure looks impressive, but in reality that's like taking a spec of dust and mixing it into your 16 Oz cup of water.

If you truly want a gaming supplement, Gorilla Mind Respawn is what I would recommend. I give GFuel three stars because it does have enough caffeine to give you energy, and tastes great, but costs way too much for what it is.

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Value
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Thumbnail of user roberth3114
1 review
0 helpful votes
March 18th, 2021
Verified purchase

This energy formula is great from its wide variety of flavors to its over all performance compared to those sugary other options. GFUEL gets you going and focused. The GFUEL app laid out flawlessly it's quick and simple also fun to navigate. After ordering your preferred flavors the GFUEL team is right on top of it by sending emails to let you know the progress of your order and also a welcome email for new customers thanking them and making sure they are available for any questions.

Products used:
I have 2 shaker cups and a total of 4 tubs of GGuel.

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Value
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Quality
Thumbnail of user xyzy
1 review
0 helpful votes
February 1st, 2021

Great product, but terrible customer service. My product never arrived, and their customer service didn't even say "we're sorry." Forget a refund, they didn't even care. No sorry to hear that, sorry you think it didn't arrive, no sorry of any kind. Just, our records indicate it did so go follow-up with your postal service.

Ordered off Amazon instead of their website and had 0 problems. Would not recommend ordering from their website or trying any of their sales/deals. Just order from Amazon if you reliably want the product, because their customer service could care less.

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Thumbnail of user richardh3961
1 review
0 helpful votes
August 26th, 2023

Gfule refuses to post real 1 star reviews. It's clear they will pay for 1 star reviews elsewhere. I have made a 1 star review on their service with photos of their emails (since they "allow" photos to be uploaded) the review has never been posted….

Tip for consumers:
They don’t give full refunds, and only offer refunds when a product is sent back to their facility (through sending the delivery company a recall) then claim they can’t just send the product back out and can not honor the deal it was initially saw that…. I have the tracking number…. I can literally see you guys recalled the item to get rid of the 100+$ discount i had from the buy 1 get 1 free deal…. Scum behavior, lost my business.

Products used:
The tubs.

Value
Shipping
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Thumbnail of user jf735
1 review
0 helpful votes
February 2nd, 2023

MY SON IS 13 AND BOUGHT FROM YOUR COMPANY AFTER SEEING IT ON U TUBE. NEVER GOT ORDER AND U CHARGED HIM! I BEYOND DISAPPOINTED VOICEMAIL OF COMPANY IS ALL FULL AND EMAIL OPTION NON ONE GET'S BACK TO ME. DONT BUY!

Tip for consumers:
DONT BUY!!

Products used:
DONT BUY FAKE BUSINESS AND WILL CHARGE YOUR CARD!! NO CUSTOMRE SERVICE PRETTY SAD THEY TAKE ADVANTAGE OF YOUNG CHILDREN AS BEING A ROLE MODEL!!!! SENDING TO BETTER BUSINESS BUREAU. WARNING OTHER'S TO NOT BUY!!!!!!!!!!!!!!!!!

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Thumbnail of user jaredg12
6 reviews
51 helpful votes
July 7th, 2022

I have bought about 5 different shaker kits and got a few for free through Theta. I love the flavors like Tropical Rain, CLICKBAIT, Bahama Mama, and Black on Blackberry. After 6 months of just normal use the lids start falling apart. The lids are made really cheap so they break easily. I have added a picture to show where they break. It feels like its like glued or has a very thin plastic so it will break after a while on purpose. I kind of feel scammed by this. I do not recommend buying shakers from them until they fix their lid issue. I already had to throw out a few shakers because of it and I won't be buying anymore of their product until they fix it.

Tip for consumers:
Do not buy their shakers they aren't meant to last

Products used:
Shaker kits

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Value
Shipping
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Thumbnail of user kennedyadam843
3 reviews
0 helpful votes
December 6th, 2022

I have heard a lot of promotion about this product in the last couple of months, it was so annoying to listen in every platform about this product. So I started thinking if I should give it a try someday, And I finally gave it a chance, not convinced a 100% about this product. I think its just marketing in its highest.

Tip for consumers:
Its okay to give it a try to some products once

Products used:
G Fuel Sage Mode Elite Energy Powder Inspired by Naruto Shippuden, 9.8 oz (40 Servings)

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Thumbnail of user iand203
1 review
0 helpful votes
April 22nd, 2021

Highly recommend, Gfuel gives you the focus and energy you need for gaming and even doing other things like lifting or sports. The flavors are great and contain zero sugar as well, so there's no crash. If you're looking for something to step up your game. I myself have purchased multiple flavors and the premium shaker from Gfuel. The shaker is just as good as the product, sturdy, holds a lot, and makes it seem like it tastes even better. I am a gamer at heart and this stuff is perfect

Tip for consumers:
That the fuel is as good as everyone says.

Products used:
The shaker cup as well as the flavors, watermelon, fazebery, grape, Bahama mama, blue ice, and more

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Thumbnail of user matthewa228
1 review
3 helpful votes
May 5th, 2020

They tell me I'm tier 1 then don't ship my product after 2 weeks. No response to my email, and this seems to be a trend according to the comment section on Instagram that they are ghosting customers after purchase. Really sad!

Thumbnail of user jasonz131
1 review
3 helpful votes
July 9th, 2020

Absolutely awful customer service. My package stopped receiving updates 42 days after arriving in my country - contacted support asking where it was, they said they didn't know 'but it's still marked as shipping'. Finally after 51 DAYS after purchasing, I asked for a refund and got no response from GFuel Customer Service. Attempted to tweet them and the CEO and got ignored there too.

It is sad for a reputable company to have such terrible customer service in the face of an issue. When everything goes smoothly, GFuel is good. But the minute there's an issue, expect 0 assistance from their support time.

Thumbnail of user kurtisk18
1 review
1 helpful vote
October 13th, 2020

I ordered a 12 pack of Gfuel Ragin Gummyfish (Faze Jev) and it was quite disappointing. The flavour is weak and unappealing while leaving a gross aftertaste in your mouth. My friend and I both disliked it and would rate it a 5 or 6 out of 10. What's weird is the insane amount of caffeine in it which is the equivalent to 2 monster energy drinks but without any of the good strong taste, probably due to stupid sugar free.

After seeing so much positivity around it online, I'm wondering how many of those reviews are genuine. As this was my first gfuel experience, never again.

Thumbnail of user brianl1093
1 review
0 helpful votes
January 6th, 2021
Verified purchase

I wanted to find an alternative to coffee and other similar type of supplements for a long while because coffee doesn't agree with me. I follow alot of creators who plug GFuel and so I finally gave it a try with their recent BOGO sale. I am super pleased, I feel more energized when starting my days and feel more alert throughout them. I love the Black on Blackberry flavor the most! Definitely would highly recommend this product!

Tip for consumers:
There's always alot of promotional deals and discount codes, keep an eye out for these!

Products used:
Black on Blackberry, Strawberry Shortcake

Service
Value
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Thumbnail of user angelq28
1 review
0 helpful votes
June 26th, 2021
Verified purchase

This has to be the $#*!tiest one I've got so far, not because of the flavor (I love it) but because of how it was shipped. The package was horrible it's like a child found some cartons and made a box. It looks like someone opened it and packed it again. The plastic lid of the tub was sliced open already and it was not locked. The safety cover inside was still close thank goodness but the plastic lid was open and not locked as if like someone attempted to open it but noticed the safety cover so they did not proceed. As you can see the upper plastic was damaged idk if it's because of the horrible packaging with no bubbles or someone did attempt to open it. So much for that expensive shipping fee. I've been ordering gfuel a lot and the packaging is always good but this is the first time it happened. I'm just gonna rate it 2 stars because of the yuzu flavor

Products used:
Beverage (energy drink)

Service
Value
Shipping
Quality
Thumbnail of user bradg149
1 review
0 helpful votes
December 4th, 2020

Why am I paying for shipping if it's 7 plus business days to deliver. With how much they charge for this $#*! why is there even a separate shipping fee. If I'm paying that much for shipping it should be 3-5 business days at most not 7-10.

Pretty disappointed.

I know it's going to taste good but holy $#*! their shipping infrastructure is non-existent.

Thumbnail of user hannahc225
1 review
0 helpful votes
January 27th, 2021
Verified purchase

I love Gfuel. I've been addicted to it since my first time ordering it. I recommend it to anyone who's looking for a healthier alternative to Energy drinks. The selection of flavors is really great too. The only downside is shipping takes awhile and is fairly pricey when shipping outside of America. Sometimes it can reach $40. Other than that, I will always recommend Gfuel to my friends and community members on Discord <3

Service
Value
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Thumbnail of user charlesb2763
1 review
0 helpful votes
October 5th, 2022
Verified purchase

G Fuel was an awful experience from start to finish. The product I ordered (Naruto Miso Ramen Collector's Box) was absolutely disgusting. It was advertised as having a Ramen flavoring but when I tasted it, it tasted like a mouthful of dirty salt. I looked up other opinions online and the majority of people said the same thing. I had some people say this was an April Fools prank by the company, which if this is the case, then that is very upsetting. It was an expensive prank at the cost of the customer and when I tried to speak with customer support they never hinted at the product being a prank. They just verified again and again that it was designed to taste like ramen, and kept insisting that they made it taste like ramen.

I requested a refund and they said they couldn't do that because the product was already opened. While I understand, this is still very upsetting. They have several customers who found their product to taste absolutely vile and yet they refuse to offer a refund for it. I've been trying to leave reviews on this particular product for over two (2) months and G Fuel has blatantly ignored any attempt I've made to contact them. They stopped responding to my emails and my money is just gone.

I was really excited to try this ramen flavor energy powder, but if it is a prank then that's false advertising and shouldn't be allowed. The company is tricking its customers into buying a product only to give them what ends up being complete trash. Where is the humor in this? It's a disturbing business model and the fact that the company has refused to respond any longer only makes matters worse.

Disgustingly vile product, horrible customer service, and an overall poor excuse for a company and a business.

Products used:
G Fuel Naruto Miso Ramen Energy Collector's Box

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Shipping
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Thumbnail of user tylerwight7
1 review
0 helpful votes
May 29th, 2023

Go buy your s*** on Amazon. These people. Just lose their your order and you can't get ahold of them. They won't get ahold of you they don't answer their phone. It's been three weeks I still haven't got my stuff or got a hold of them

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Thumbnail of user zarat16
1 review
0 helpful votes
January 23rd, 2021

G fuel products are pretty cool. They taste great, are much healthier alternatives to other energy drinks, and the shakers look awesome. The one thing I have to say is that certain flavors have sort of a chalky texture that isn't great. But that doesn't stop me from buying it because they actually improve my gaming experience and the taste is amazing.

Tip for consumers:
Get the starter pack if you're buying for the first time to try out some different flavors.

Products used:
G Fuel Shakers, tubs, and starter packs.

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Value
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From the business

G FUEL Energy is the Official Energy Drink of eSports!

Company Representative

Thumbnail of user michaeld373
Customer S.
Typically does not respond to reviews

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