My AMEX bill shows a charge for $337.95 for booking a room. I never booked a room nor have been anywhere.

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My AMEX bill shows a charge for $337.95 for booking a room. I never booked a room nor have been anywhere.

asked by Jocelyn S. on 1/8/20

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Karen B. [Getaroom Rep] · Answer 1 · 2020-01-09T04:01Z

Karen B. [Getaroom Rep]

on 1/9/20

Hi Jocelyn,
We apologize for this. Please send an email to Escalations@getaroom.com with your information and our Service Team will be able to further assist. Thank you. Getaroom.com

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