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Geni Questions & Answers
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Here’s what consumers have asked with answers from Geni staff and previous consumers.
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Question:
Can my brother see and edit the family tree maintained by me? if so, whether he can sign up and ask for opening this tree? how else can he view this tree?
Question:
I need to cancel my order, i purchased the same kit twice! i have contacted family tree dna and they have stopped the process of my order, but they informed me i needed to call geni to get my refund, and i have been unable to find any such way to contact this company for my refund!
Question:
Why won't it work properly with windows 10?
Question:
My email address on my free trial site is incorrect (my mistake) it is so similar to correct one geni reads it as the same therefore i cannot enter it and delete the wrong one i have not received any emails of course. please help. the wrong email has the letter a before@. should just be@ judith smith
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