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You can email them but they have auto response and it always provides the same response.
Helpful (0)
Randi W.
Took almost 2 months for someone to even answer me and tell me they don't do returns!!! Do not order from these people!
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judy p.
they screw around and finally will get back & try to give you a 3.00 refund on a product that cost me 38.00
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Karen D.
Email only as far as I can tell. They do answer but it takes 2 to 3 days.
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Laura M.
Via email only as they are in China. They would typically answer my questions in the middle of the night (due to time difference).
Helpful (0)
Lyn W.
They respond to emails within 3 business days. They pretend to cooperate, but do not follow through. Their obvious use of translation software make communication difficult.
