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How easy is it to get a hold of customer service at Geardate.com?
asked by Peter T. on 3/1/19
4 Answers
they screw around and finally will get back & try to give you a 3.00 refund on a product that cost me 38.00
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Email only as far as I can tell. They do answer but it takes 2 to 3 days.
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Via email only as they are in China. They would typically answer my questions in the middle of the night (due to time difference).
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They respond to emails within 3 business days. They pretend to cooperate, but do not follow through. Their obvious use of translation software make communication difficult.
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