Developed in part with a grant from
the National Science Foundation

How easy is it to get a hold of customer service at

asked by Peter T. on 3/1/19

4 Answers
they screw around and finally will get back & try to give you a 3.00 refund on a product that cost me 38.00
Helpful (0)
Email only as far as I can tell. They do answer but it takes 2 to 3 days.
Helpful (0)
Via email only as they are in China. They would typically answer my questions in the middle of the night (due to time difference).
Helpful (0)
They respond to emails within 3 business days. They pretend to cooperate, but do not follow through. Their obvious use of translation software make communication difficult.
Helpful (0)

Add your answer

I am affiliated with this business
I have no affiliation with this business
Posting guidelines

Ask a question

Get answers from the staff and other customers.

Posting guidelines

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
Post Review