GearDate.com
Questions & Answers

How easy is it to get a hold of customer service at Geardate.com?

Asked by Ben Z. on 3/1/2019

6 Answers
John T.6/8/2020

You can email them but they have auto response and it always provides the same response.
Randi W.4/17/2020

Took almost 2 months for someone to even answer me and tell me they don't do returns! Do not order from these people!
judy p.10/5/2019

They screw around and finally will get back & try to give you a 3.00 refund on a product that cost me 38.00
Karen D.9/4/2019

Email only as far as I can tell. They do answer but it takes 2 to 3 days.
Laura M.6/17/2019

Via email only as they are in China. They would typically answer my questions in the middle of the night (due to time difference).
Lyn W.3/1/2019

They respond to emails within 3 business days. They pretend to cooperate, but do not follow through. Their obvious use of translation software make communication difficult.

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