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GearBubble Questions & Answers

1,516 reviews
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Here’s what consumers have asked with answers from GearBubble staff and previous consumers.

40 questions answered
18% answered in 1 day
Question:

I just got a request to do a survey or answer a question. i can't remember what i ordered from you. so, i can't give a very good answer.

Answer:

Hello Reggie, Thank you for your message. Please email me at support@gearbubble.com, subject: Attention Nicole, with your last name and email address so that I may lookup your order for you. Regards, Team GearBubble

By Nicole W., Customer Service Agent
Question:

I ordered 2 mugs before,1 got broken,so why couldn't i get my money back?

Answer:

Hello Pauline, Thank you for your message. We can send you a replacement or refund if the mug arrived broken/damaged. Please email me at support@gearbubble.com with a picture of said mug for documentation purposes and we will refund the order for you. Regards, Team GearBubble

By Nicole W., Customer Service Agent
Question:

Can you let me know what it was that i ordered as i cannot remember. alan ruff

Answer:

Hello Alan, Thank you for your message. Upon checking, we see you ordered a "To My Daughter" color changing mug: https://www.gearbubble.com/fam-daughtermug. We hope this helps. Regards, Team GearBubble

By Nicole W., Customer Service Agent
Question:

Have any past sellers continued to have funds withdrawn from their bank accounts after quitting?

Answer:

Hello Patsy, Thanks for your message. This is an extremely rare occurence. Please email seller@gearbubble.com and they should be able to help you with this. We apologize for the inconvenience. Regards, Team GearBubble

By Nicole W., Customer Service Agent
Question:

Answer:

Hello Olivera, Thank you for your message. We're sorry to hear this happend. Please email me at support@gearbubble.com and put "Attention Nicole" in the subject line, providing me more details of the charge so we can fix this for you. Regards, Team GearBubble

By Nicole W., Customer Service Agent
Question:

I was sent the wrong mug i want the right one all i get is someone emailing me back with nothing

Answer:

Hello Bob, Thank you for your message. We're sorry to hear this was never resolved. Please email me at support@gearbubble.com and put "Attention Nicole" in the subject line. I will be more than happy to help you with this. Regards, Team GearBubble

By Nicole W., Customer Service Agent
Question:

I have ordered a daughter necklace for a christmas gift on the 18th december and as yet have had no email or delivery

Answer:

I don't understand why there is a place for the customer or anyone to answer these questions. Why hasn't the company answered this question?

By Tonni S.
Question:

What is taking so long to get my order?

Answer:

Been over 3 weeks an still don't have my order. Would like to know why?

By Raymond P.
Question:

Answer:

Because they make promises they cannot keep. They state items will be shipped in 12 business days and don't deliver. When you try to inquire, you're told to go back and track your order. If you try to call, you will most likely get an answering machine stating they are not taking any messages. It's a constant circle of ZERO communication on their end.

By Yaya C.
Question:

Can’t see your question? Ask to get answers from the GearBubble staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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