GearBubble Questions & Answers

Here’s what consumers have asked with answers from GearBubble staff and previous consumers.

40 questions answered

18% answered in 1 day

Question:

Seen 24.90 was taken out of my acct like to know what i orderd Seen 24.90 was taken out of my acct like to know what i orderd

Answer:

Hello Margaret, Thanks for your question. Please email me at support@gearbubble.com and put "Attention: Nicole" in the subject line, I will then look into this for you as I'll need your email address and last name to locate your order in our system. We apologize for the inconvenience. Regards, Nicole Team GearBubble

By Nicole W., Customer Service Agent over a year old

Question:

Can i still have a store on gearbubble without pro Can i still have a store on gearbubble without pro

Answer:

Yes, but it will be under gearbubble.com and not a custom domain.

By Nicole W., Customer Service Agent over a year old

Question:

I just want to know about my order no. gb_08c6cde69acc5fd9. I just want to know about my order no. gb_08c6cde69acc5fd9.

Answer:

Hello Osman, Thanks for the message. This has shipped and is still in transit to you: https://t.17track.net/en#nums=LY082756624DE This should be arriving in a few days. We apologize for the wait and inconvenience. Regards, Team GearBubble

By Nicole W., Customer Service Agent over a year old

Question:

Placed an order on the 7th and item is still being processed! what gives!? Placed an order on the 7th and item is still being processed! what gives!?

Answer:

They only ship anything after they get a few thousand people ordering it so they can make it in bulk. Which absolutely blows for those of us that ordered what we wanted nice and early.

By Ryan N. over a year old

Question:

Ordered wrong design of pendant. how do i change my order please.. thanks Ordered wrong design of pendant. how do i change my order please.. thanks

Answer:

Hello Dannie, Unfortunately, we cannot change items on the orders, but we can cancel/refund it and have you reorder for the one you wanted instead. You can email us at support@gearbubble.com if you still need to get this taken care of. Regards, Team GearBubble

By Nicole W., Customer Service Agent over a year old

Question:

Still waiting for answer on ordering multible different items on same invoice shawn snichol@telus.net Still waiting for answer on ordering multible different items on same invoice shawn snichol@telus.net

Answer:

Hello Shawn, Our site is campaign based, meaning, each item would have to be ordered individually. We apologize for the inconvenience. Regards, Team GearBubble

By Nicole W., Customer Service Agent over a year old

Question:

I ordered a daughter-in-law piece of jewelry for a christmas gift that has to be shipped from our house to another state. i have heard nothing. I ordered a daughter-in-law piece of jewelry for a christmas gift that has to be shipped from our house to another state. i have heard nothing.

Answer:

Hello Phyllis, Thank you for contacting us. Please email me your last name and email address at support@gearbubble.com and put in the subject line "Attention: Nicole" so I may locate your order and let you know the status. Regards, Team GearBubble

By Nicole W., Customer Service Agent over a year old

Question:

Hi, i ordered a granddaughter necklace from you on november 19 still have not received it. starting to worry i will not have it for christmas. Hi, i ordered a granddaughter necklace from you on november 19 still have not received it. starting to worry i will not have it for christmas.

Answer:

Hello Mary, Please email me at support@gearbubble.com and put in the Subject line "Attention Nicole". Provide your email and last name so I may take a look into your order. This should definitely arrive well before Christmas. Regards, Team GearBubble

By Nicole W., Customer Service Agent over a year old

Question:

Can you read the writing on the necklaces since it is only 1 inch Can you read the writing on the necklaces since it is only 1 inch

Answer:

Hello Bonnie, Yes, we can read the necklaces. However, some are hard to read due to too much writing that has to be shrunk to make it all fit. Regards, Team GearBubble

By Nicole W., Customer Service Agent over a year old

Question:

Can i order an everymeal you make mug with the picture of one dog on one side and another on the other side? Can i order an everymeal you make mug with the picture of one dog on one side and another on the other side?

Answer:

Hello Deb, Thank you for your question. No, unfortunately, we are only able to post 1 photo on a mug at this time. If the design shows printed on both side of the mug, it'll just post exactly what is on the other side and there's no way to change that. We apologize for the inconvenience. Warm Regards, Team GearBubble

By Nicole W., Customer Service Agent over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

GearBubble Questions & Answers

Seen 24.90 was taken out of my acct like to know what i orderd Seen 24.90 was taken out of my acct like to know what i orderd

Can i still have a store on gearbubble without pro Can i still have a store on gearbubble without pro

I just want to know about my order no. gb_08c6cde69acc5fd9. I just want to know about my order no. gb_08c6cde69acc5fd9.

Placed an order on the 7th and item is still being processed! what gives!? Placed an order on the 7th and item is still being processed! what gives!?

Ordered wrong design of pendant. how do i change my order please.. thanks Ordered wrong design of pendant. how do i change my order please.. thanks

Still waiting for answer on ordering multible different items on same invoice shawn snichol@telus.net Still waiting for answer on ordering multible different items on same invoice shawn snichol@telus.net

I ordered a daughter-in-law piece of jewelry for a christmas gift that has to be shipped from our house to another state. i have heard nothing. I ordered a daughter-in-law piece of jewelry for a christmas gift that has to be shipped from our house to another state. i have heard nothing.

Hi, i ordered a granddaughter necklace from you on november 19 still have not received it. starting to worry i will not have it for christmas. Hi, i ordered a granddaughter necklace from you on november 19 still have not received it. starting to worry i will not have it for christmas.

Can you read the writing on the necklaces since it is only 1 inch Can you read the writing on the necklaces since it is only 1 inch

Can i order an everymeal you make mug with the picture of one dog on one side and another on the other side? Can i order an everymeal you make mug with the picture of one dog on one side and another on the other side?

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