GearBubble Questions & Answers

Here’s what consumers have asked with answers from GearBubble staff and previous consumers.

40 questions answered

18% answered in 1 day

Question:

Have not received my order yet said it was on it way order from another company after this one and received bit already ??????? Have not received my order yet said it was on it way order from another company after this one and received bit already ???????

Answer:

Hello Cheryl, Thanks for your message. We're sorry for the wait. Try tracking the package on DHL: https://www.logistics.dhl/us-en/home/our-divisions/ecommerce.html. If this does not work, please PM me here your last name and email address, or email me at support@gearbubble.com and put Attention: Nicole in the subject line and I'll be happy to help you with this. Warm Regards, Team GearBubble

By Nicole W., Customer Service Agent over a year old

Question:

Hi i have an order 301939) i made a request to the change the personalization to: bits & sargie was this taken care of? Hi i have an order 301939) i made a request to the change the personalization to: bits & sargie was this taken care of?

Answer:

Hello Lori, Thanks for your message. Yes, it was taken care of for you, so not to worry! I have replied to your email as well with a link to view the personalization. Warm Regards, Team GearBubble

By Nicole W., Customer Service Agent over a year old

Question:

What item am i being asked to review? What item am i being asked to review?

Answer:

Hello Brent, Thank you for your message. Please email me at support@gearbubble.com, subject: Attention Nicole, with your last name and email address so that I may lookup your order for you. Warm Regards, Team GearBubble

By Nicole W., Customer Service Agent over a year old

Question:

I want to by my daughter in law the necklace,what if it turns colors on her. I want to by my daughter in law the necklace,what if it turns colors on her.

Answer:

Hello Jodi, We have a 100% Satisfaction Guarantee for 30 days after the item is received. If it turns colors on her, by chance, just email us at support@gearbubble.com and we will take care of you. Warm Regards, Team GearBubble

By Nicole W., Customer Service Agent over a year old

Question:

I was asked to do a survey but, i don't remember what i ordered. I was asked to do a survey but, i don't remember what i ordered.

Answer:

Hello Patricia, Thank you for your message. Please email me at support@gearbubble.com, subject: Attention Nicole, with your last name and email address so that I may lookup your order for you. Regards, Team GearBubble

By Nicole W., Customer Service Agent over a year old

Question:

You asked me after long spell to send a review and i would be more than happy to do so if i could remember what it was i got from you. You asked me after long spell to send a review and i would be more than happy to do so if i could remember what it was i got from you.

Answer:

Hello Lydia, Thank you for your message. Please email me at support@gearbubble.com, subject: Attention Nicole, with your last name and email address so that I may lookup your order for you. Regards, Team GearBubble

By Nicole W., Customer Service Agent over a year old

Question:

Can you remind me of what i purchased so i can leave a 5 star review? Can you remind me of what i purchased so i can leave a 5 star review?

Answer:

Hello Carolyn, Thank you for your message. Please email me at support@gearbubble.com, subject: Attention Nicole, with your last name and email address so that I may lookup your order for you. Regards, Team GearBubble

By Nicole W., Customer Service Agent over a year old

Question:

About what? About what?

Answer:

Hello Elizabeth, Thank you for your message. Please email me at support@gearbubble.com, subject: Attention Nicole, with your last name and email address so that I may lookup your order for you. Regards, Team GearBubble

By Nicole W., Customer Service Agent over a year old

Question:

I received your email but cannot remember what i bought so cannot write a review. if you could help with this i will definitely send feedback. I received your email but cannot remember what i bought so cannot write a review. if you could help with this i will definitely send feedback.

Answer:

Hello Catherine, Thank you for your message. Please email me at support@gearbubble.com, subject: Attention Nicole, with your last name and email address so that I may lookup your order for you. Regards, Team GearBubble

By Nicole W., Customer Service Agent over a year old

Question:

Hi, i don't remember exactly what i bought and got an email on a smear campaign. i would like to leave a 5 star review if you could kindly remind me Hi, i don't remember exactly what i bought and got an email on a smear campaign. i would like to leave a 5 star review if you could kindly remind me

Answer:

Hello Peggy, Thank you for your message. Please email me at support@gearbubble.com, subject: Attention Nicole, with your last name and email address so that I may lookup your order for you. Regards, Team GearBubble

By Nicole W., Customer Service Agent over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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