Gearbest
Questions & Answers

Hi Robert B. GearBest offer pretty accurate size measurements chart. Please check the related measurements indicated on the product page. Under the product description you can see find a size chart. You need to choose the item size according to your own measurements (in cm or inches). Let me know if you need any further help.

Sorry Mostafa M., I apologize for my late response. Have you issue been solved? If you have any order issues, you can contact our support center for help: https://support.gearbest.com/ticket/ticket/cat?lang=en We sincerely appreciate your understanding.

Sorry Adrian R., I apologize for my late response. Have you issue been solved? Kindly refer to our warranty policy here: http://www.gearbest.com/about/warranty-and-return.html If you have any order issues, you can contact our support center for help: https://support.gearbest.com/ticket/ticket/cat?lang=en We sincerely appreciate your understanding.

Hi Mohammed T., Thank you for contacting GearBest. The total delivery time = processing time + shipping time. Please see below for more details: 1. Processing time: All GearBest products require a processing time. It is necessary for us to inspect all items one by one prior to shipping. Processing time takes usually 3-7 business days. Specific processing is indicated on each item page. Now, we also have items that can be shipped within 24H. 2. The shipping time depends on the shipping method you choose when you place the order. For more details please check: https://www.gearbest.com/about/shipping-methods.html Take a look our newest arrivals here: http://www.gearbest.com/new-products/ Grab our best sales here: http://www.gearbest.com/gadget-deals.html Please feel free to contact us again if you have any further queries.

Sorry Erzsebet P., I apologize for my late response. We have corrected this issue. If you still have the same issue, you can contact our support center for help: https://support.gearbest.com/ticket/ticket/cat?lang=en Please let me know if you have any further question.

Hi safyia s., Thank you for your review. Please note that all item are new with good quality. Kindly refer to our warranty policy here: http://www.gearbest.com/about/warranty-and-return.html Thank you for your cooperation.

Sorry d w., I apologize for my late response. Have you issue been solved? Incorrect Password First make sure that you are entering the correct password. Note that passwords are case sensitive e.g. "PASSWORD" and "password" will be recognized as two separate passwords. Ensure that your Caps Lock and Num Lock are off before entering your password. If you still cannot login, please take the following steps to reset your password: 1). Click Forgot Your Password or go here: https://login.gearbest.com/m-users-a-sign.htm?type=1 2). Follow the on-screen instructions: Copy the letters or number from the picture in the text entry box called " Access code" and then click " Continue". 3). Please go to your email box, you will have received a new password for your GearBest account. If you haven't received our email after 2 minutes, please check your spams or junk email box as it may have ended up there. Kindly refer to our warranty policy here: http://www.gearbest.com/about/warranty-and-return.html If you have any order issues, you can contact our support center for help: https://support.gearbest.com/ticket/ticket/cat?lang=en We sincerely appreciate your understanding.

Sorry Shubham s. I apologize for my late response. Have you issue been solved? If you have any order issues, you can contact our support center for help: https://support.gearbest.com/ticket/ticket/cat?lang=en We sincerely appreciate your understanding.

Dear Breina Thank you for your comment. Please note that we can be contacted by our Support Center or Live Chat. We are available to contact 24 hours a day. All messages will be replied to within 24 hours, so please rest assured Gearbest will get back to you. Please send us any queries you have via our Support Center. We look forward to hearing from you soon. Best regards, Gearbest Customer Service Center

Dear Luiz C Thank you for your kind inquiry about your order. Please kindly note the exact shipping time depends on the shipping method you choose. Besides, the precise shipping time can also be affected by factors such as: Remote locations, peak shipping periods, Holidays and Festivals, inclement weather and operational issues impacting the shipping company. Please kindly check it here to get more information of shipping: http://www.gearbest.com/about/shipping-methods.html If there is any question or problem, please feel free to contact us at this site: http://www.gearbest.com/about/contact-us.html Thank you for your understandind and kind support. Best Regards, Gearbest.com