Should I be worried about an order I made on the 1st April and still haven't received? They do not want to answer any of my calls?

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Should I be worried about an order I made on the 1st April and still haven't received? They do not want to answer any of my calls?

asked by vicki r. on 4/23/16

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Lily L. [Gearbest Rep] · Answer 1 · 2016-04-29T12:19Z

Lily L. [Gearbest Rep]

on 4/29/16

Dear Vicki, Thank you for your time. Please rest assured that we will be fully responsible if we made a mistake. Could you please contact us on site: http://www.gearbest.com/about/contact-us.html.
Please rest assured we will follow your issue and check it for you.
Our colleague will reply you in 24 hours and solve your problem soon.
Gearbest.com

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PRIDE P. · Answer 2 · 2016-04-28T08:16Z

PRIDE P.

on 4/28/16

Yes, this company scams people. Perform a Chargeback on your CC ASAP

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Should I be worried about an order I made on the 1st April and still haven't received? They do not want to answer any of my calls?

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