Is there any refund policy regarding faulty or incorrect purchases?

asked by George C. on 5/26/17

2 Answers
Thumbnail of user lilyl19

Dear George,
Thank you for your inquiry about the after-service policy.
We offer all our customers solutions based on our policies.
Please refer to our Warranty and Returns policy here for more details: http://www.gearbest.com/about/warranty-and-return.html#item2.
If there is any issue of your item, we advise you to contact us at our support center for help: http://www.gearbest.com/about/contact-us.html
We always will do our best to help solve any issue for customers.
Best Regards,
Gearbest.com

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Thumbnail of user olivere9

Yes, there is but it's completely worthless. They also change it every second day. Stay away from Gearbest.

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