I ordered on the 12th of this month I have no tracking information on my package I'm highly upset never have I experienced this type of service I really would like to know where my items are or how I may b able to receive a refund ASAP, thanks

asked by Alexis M. on 12/21/15

4 Answers
Thumbnail of user stevens107

You are not alone. I ordered in Nov. 27th. They shipped out my order on Dec. 10 and the order status is still en route to DHL ecommerce distribution center on Dec. 20. They say it may take 45 business days to reach me. OMG. Hopefully, nothing goes wrong from here.

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Thumbnail of user chrisw136

I've placed many orders so far, and I have gotten them all. Sometimes it is slow. My fastest order got here in 10 days, the slowest in about 25. America Line(IB) tracking numbers can be tracked at http://www.myib.com/cn-english/ America Line(SF) and others can be tracked at http://www.17track.net/en Once the packages enter the US, they will be issued a USPS tracking number. If shipped to a country other than the US, it will be issued tracking for your standard mail carrier when it enters your country. Also make allowances for overseas travel time(most packages are shipped from China), and for time spent in customs. Hope this helps!

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Thumbnail of user jackd85

The order i was lucky enough to receive took about 45 days. Although it had missing parts and is useless. If you used PayPal i would file a dispute right away. That is what i did, will see what happens and will never buy from a website in another country again.

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Thumbnail of user sd161

Cancle the order via your credit card company if you can, i ordered 6 months ago and counting

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