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on 12/25/15Send support an email, they are usually prompt to answer in 24-48 hrs. Sometimes they have to await shipment from another warehouse before they can fill your order. It has happened to me a couple of times.
The calls go unanswered cause they calls just don't go through. When i called i got a recording that said mailbox is either not set up or is full. But ya good luck
Sorry to hear that you are another casualty of gearbest scam. Here is their phone number: +13477673793. Most of the time the calls go unanswered. Good luck