Gearbest has a practice of stating " ships in 3 to five days" for out of stock items. After waiting 10 business days with order in "processing" i canceled the order and was refunded store credit i. E. "Wallet"

Can " wallet" be refunded back to bank card credit?
This was a $50 transaction and i do not want to be held hostage to continue business with Gearbest.

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Gearbest has a practice of stating " ships in 3 to five days" for out of stock items. After waiting 10 business days with order in "processing" i canceled the order and was refunded store credit i. E. "Wallet"

Can " wallet" be refunded back to bank card credit?
This was a $50 transaction and i do not want to be held hostage to continue business with Gearbest.

asked by Bonny F. on 4/16/16

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Lily L. [Gearbest Rep] · Answer 1 · 2016-04-29T12:27Z

Lily L. [Gearbest Rep]

on 4/29/16

Dear Bonny, please kindly note that you are free to choose the refund to your original payment method. Could you please contact us in support center? We will resolve the issue as soon as possilble. Thank you for your feedback. Gearbest.com

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PRIDE P. · Answer 2 · 2016-04-28T08:17Z

PRIDE P.

on 4/28/16

Sure you're free to "ask" for a refund, but they wont give you a full refund back to your method of payment

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